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6 posts

Wannabe Geek


Topic # 119444 1-Jun-2013 10:40 Send private message

I used to be able to use Apple iMessage just fine with Compass, however, after switching to Flip, iMessage is really slow and sometimes I don't get notification such as emails. 

Does anyone have any experience of this?

Cheers,
Henry

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133 posts

Master Geek
+1 received by user: 7

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Flip NZ

  Reply # 830322 4-Jun-2013 09:48 Send private message

Strange...I tested this over the weekend with my iPhone and didn't have any issues.

Really difficult thing to troubleshoot - perhaps test another phone?






flip.co.nz



6 posts

Wannabe Geek


  Reply # 830334 4-Jun-2013 10:28 Send private message

ScottHoogerbrug: Strange...I tested this over the weekend with my iPhone and didn't have any issues.

Really difficult thing to troubleshoot - perhaps test another phone?




Yes most of us have iPhones in the flat and we have been experiencing slow sending time as well as not receiving iMessage (Normal text message instead). It is working perfectly fine on cellular network.

Cheers,
Henry

133 posts

Master Geek
+1 received by user: 7

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Flip NZ

  Reply # 830362 4-Jun-2013 10:42 Send private message

henrytai:
ScottHoogerbrug: Strange...I tested this over the weekend with my iPhone and didn't have any issues.

Really difficult thing to troubleshoot - perhaps test another phone?




Yes most of us have iPhones in the flat and we have been experiencing slow sending time as well as not receiving iMessage (Normal text message instead). It is working perfectly fine on cellular network.

Cheers,
Henry


Have asked two other staff members and they aren't having the issue mentioned.

Any specific error messages displayed?

Might be worth contacting Apple to see what they recommend.





flip.co.nz

627 posts

Ultimate Geek
+1 received by user: 18

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  Reply # 830366 4-Jun-2013 10:49 Send private message

Maybe try sending the iMessage from a different default. For example my iMessage is associated with 2 emails and one mobile number. I use the mobile number as the send from default but I could use one of the email addresses. Go to Settings - Messages - Send and Receive to set up.

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Uber Geek
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Vodafone NZ
Subscriber

  Reply # 830367 4-Jun-2013 10:52 Send private message

I would be contacting Apple support, imessage issues have impacted Vodafone customers but when using SMS no issue






6 posts

Wannabe Geek


  Reply # 830369 4-Jun-2013 11:00 Send private message

johnr: I would be contacting Apple support, imessage issues have impacted Vodafone customers but when using SMS no issue


Hi there,

I'm a Vodafone mobile customer and I have no issues with iMessages at all when I'm on 3G except when I'm connected to my home wifi network. 

Strange thing is that ever since I have switched to Flip, I have had a lot of problems with iMessages. However, everything else are fine such as internet browsing and downloading etc... YouTube is extremely fast too :)

Anyway, I will contact Apple and see...

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Uber Geek
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Vodafone NZ
Subscriber

  Reply # 830374 4-Jun-2013 11:16 Send private message

The imessage service had issues a few months back which impacted many customers no matter what ISP they were on





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