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147 posts

Master Geek
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Topic # 133842 4-Nov-2013 21:44 Send private message

Ive been with Flip for approximately a year now.

I joined because there wasnt a contract. I was impressed with their service and their speeds.

However the past few months have been a bit problematic. Download speeds down to just over 1mb, upload 0.10 (according to speedtest.net).

I know the above test isnt that accurate, but its easy to see Im not getting great internet when it takes an age for a website to load, or playing ps3 has me skipping across maps / timing out frequently.

There has been many occasions where the signal is lost altogether.

I contacted Flip who were helpful, and as requested, I provided as many tests as I could do. Yet I failed to hear anything back.

I am considering changing provider, but was wondering if there was an easy fix before I went down that avenue.

I dont really know what the below means, hopefully someone can shed some light on it?

Modem Belkin N300
ADSL      Type Interleave Path    Status SHOWTIME     Downstream Upstream    Data rate(Kbps) 10122 116    Noise Margin 6 6    Output power(dBm) 11 19    Attenuation(dB) 43 53

Many thanks!

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147 posts

Master Geek
+1 received by user: 1


  Reply # 934067 14-Nov-2013 20:19 Send private message

Just a quick update.

After getting nowhere with the estate agent (i'm renting), I thought there was no harm in trying to fix myself.

After a bit of shopping around I ended up at The Warehouse, buying a new jack point box, modem cable & the tool for the wire for $20ish.

Low and behold it worked, and according to speednet I now have 16mb download speed!

A huge thanks to everyone on here that posted and helped with my problem.

It is hugely appreciated!
Thanks



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