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222 posts

Master Geek
+1 received by user: 1


Topic # 136616 3-Dec-2013 14:02 Send private message

Hi

My Flip broad band is down.. No Land line too. Also cant get to Flip.co.nz site on Tethered cell phone..


Himmmmmmmmmmmmm  How is your Flip going?


Cheers  Possum




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132 posts

Master Geek
+1 received by user: 7

Trusted
Flip NZ

  Reply # 944845 3-Dec-2013 16:24 2 people support this post Send private message

Hi there,

We had our first ever major outage today which unfortunately affected a good chunk of our customers, the Flip website and our inbound phone system.

This meant we couldn't put any status messages up except for Facebook and Twitter.

Sorry for the inconvenience - I'm not happy about it either.

Appreciate this is not a good look and we have definitely learnt from it.

Cheers,

Scott




flip.co.nz

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