Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



3 posts

Wannabe Geek


Topic # 138891 21-Jan-2014 03:35 Send private message

I have been with Flip for nearly a year and in the past two weeks I've run into a problem; My Ventrilo packets have been getting throttled to the point where I cannot connect to any servers, local and international.  At first, I thought It was my modem, so I pulled out and installed my back up one. I then thought it was my PC then found none of the hardware in the household could connect to a Ventrilo server. Clients, even after fully uninstalling and deleting all local data then installing again, still no connection. In fact, I followed every single troubleshoot guide that there is on the internet. I set my Ventrilo to "auto reconnect 9999999" times with a five second delay between each reconnect and it seems it connects fine around 9am, NZ time, then doesn't like to connect past 4pm. Which is a shame since between 4pm and 9am is when I need it to bloody well work. The funny thing is, tracert's and ping -n's come back flawless.

I need to know, are the VoIP packet blocks or throttles?

Create new topic
146 posts

Master Geek
+1 received by user: 8

Trusted
Flip NZ

  Reply # 970409 21-Jan-2014 08:41 Send private message

Sorry to hear you're having issues.

We don't block any VoIP technologies as far as I'm aware.

Best thing to do is contact our technical team if you haven't already. I see you've also posted in the Flip forums? Worth calling us to run through in detail.






flip.co.nz



3 posts

Wannabe Geek


  Reply # 971750 21-Jan-2014 16:41 Send private message

I've contacted technical support with no avail. I'm still wondering if ports are being blocked since the Ventrilo client requires that UDP ports 5000 and 6100 are open for Ventrilo to use.

7748 posts

Uber Geek
+1 received by user: 316

Trusted
Subscriber

  Reply # 971780 21-Jan-2014 17:31 Send private message

Are other voice apps affected eg: skype, steam's voice chat, teamspeak, mumble or just vent?



3 posts

Wannabe Geek


  Reply # 971783 21-Jan-2014 17:46 Send private message

Skype and TeamSpeak3 are fine. It's my connection with any Ventrilo* server and my friend Mitch, who is also with Flip but lives in Hamilton, gets the same problem around 4 - 5pm everyday, since Tuesday last week.

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

How stable are snap IP addresses?
Created by Physn, last reply by Oriphix on 23-Oct-2014 18:09 (20 replies)
Pages... 2


Spark Socialiser
Created by freitasm, last reply by freitasm on 22-Oct-2014 18:39 (34 replies)
Pages... 2 3


$39 iPhone plan goneburger
Created by MadEngineer, last reply by Demeter on 23-Oct-2014 16:09 (16 replies)
Pages... 2


American legal jurisdiction in New Zealand
Created by ajobbins, last reply by gzt on 21-Oct-2014 14:58 (30 replies)
Pages... 2


iPad Air 2 and iPad Mini 3. Gonna get one?
Created by Dingbatt, last reply by Handle9 on 23-Oct-2014 21:53 (101 replies)
Pages... 5 6 7


Snap have failed our company!
Created by dafman, last reply by kornflake on 23-Oct-2014 17:41 (37 replies)
Pages... 2 3


Thief taunts 12 year old via stolen laptop
Created by macuser, last reply by charsleysa on 22-Oct-2014 23:49 (12 replies)

Another Trade Me competitor: SellShed
Created by freitasm, last reply by freitasm on 23-Oct-2014 19:00 (44 replies)
Pages... 2 3



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.