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2079 posts

Uber Geek
+1 received by user: 845


  Reply # 975602 28-Jan-2014 09:50 Send private message

I received the same email from Telecom Support - specifically mentioning they can't hand them out for things like Netflix as they have so few of them.

They also mentioned they only heard about the issue this week so maybe (please!) they will do something about it.

Guy helping me was otherwise really nice and helpful and responded really quickly.


295 posts

Ultimate Geek
+1 received by user: 20


  Reply # 975620 28-Jan-2014 10:13 Send private message

wasabi2k: I received the same email from Telecom Support - specifically mentioning they can't hand them out for things like Netflix as they have so few of them.

They also mentioned they only heard about the issue this week so maybe (please!) they will do something about it.

Guy helping me was otherwise really nice and helpful and responded really quickly.



change provider. it's the best thing I did. :-)

2079 posts

Uber Geek
+1 received by user: 845


  Reply # 975667 28-Jan-2014 11:05 Send private message

nah - I have a working VPN solution and Telecom has been better than any other provider I have tried in the last 10 years.

If Telecom can fix it - great. If not - not a biggie.

223 posts

Master Geek
+1 received by user: 26


  Reply # 976894 29-Jan-2014 21:00 Send private message

Chrizvi: change provider. it's the best thing I did. :-)


May seem like an easy solution to you, but it's not that easy for some people. Myself included.

I thought i'd try it out and see how well Netflix on the Roku would work for me, and i have to say my initial experience has been great. I'm on Telecom VDSL, the speedtest on the telecom website comes up with 25 down and 8 up no matter if i'm connected wirelessly or wired.

Roku is currently wirelessly connected, and i'm using the Getflix trial period for now. Tried a couple of movies and TV programmes, and all loaded within 5-10sec, and streamed in HD without any buffering.

Maybe i'm just lucky, maybe it just happens to be working well tonight, and will get worse soon? Either way, i'm not here to show off, just to provide some positive feedback amidst the negative.



356 posts

Ultimate Geek
+1 received by user: 6


  Reply # 980907 5-Feb-2014 18:21 Send private message

At the end of my one month Netflix trial and have cancelled.
I have recently moved to Vodafone from Telecom, but am still on ADSL. 
On Monday I am scheduled to move to Vodafone VDSL.

So a move to Vodafone with Unotelly did nothing to improve my Netflix experience (hence my cancellation). It was no better and no worse.
I just checked speedtest.net (6:07pm) and it is 27 ping, 8.65 down an 1.05 up.
I have tried the suggested options on the Netflix site to improve the streaming.

So I guess my next step is to try another streaming option.





HP ProBook 470G1 (Windows 10)
Synology DS216play NAS
Draytek Vigor 130 Modem (VDSL)
Ubiquiti Edgerouter Lite-3
Macbook Air (Mid 2013) (El Capitan)
Nexus 7 32gb (V1)
Samsung H6400 55" LED TV x 2
Panasonic TH-P50G10Z 50" Plasma TV (Great picture, no smarts, just old)
Panasonic DMR-PWT530GZ Blu-ray Recorder (Rubbish!)
Tivo x 2, Roku 3 x 1, Amazon FireTV x 2
Samsung Galaxy Note 5
Samsung Gear S3 Frontier




356 posts

Ultimate Geek
+1 received by user: 6


  Reply # 982166 8-Feb-2014 07:36 Send private message

Even though I cancelled the free trial I still had 3-4 days before they would cut me off.
Tried again and for whatever reason, streaming over Netflix has been very good. It will typically buffer once, near the beginning but has been OK after that.
So I have rejoined.





HP ProBook 470G1 (Windows 10)
Synology DS216play NAS
Draytek Vigor 130 Modem (VDSL)
Ubiquiti Edgerouter Lite-3
Macbook Air (Mid 2013) (El Capitan)
Nexus 7 32gb (V1)
Samsung H6400 55" LED TV x 2
Panasonic TH-P50G10Z 50" Plasma TV (Great picture, no smarts, just old)
Panasonic DMR-PWT530GZ Blu-ray Recorder (Rubbish!)
Tivo x 2, Roku 3 x 1, Amazon FireTV x 2
Samsung Galaxy Note 5
Samsung Gear S3 Frontier


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