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1315 posts

Uber Geek
+1 received by user: 38

Subscriber

  Reply # 952933 16-Dec-2013 10:06 Send private message

BigPipeNZ:
graemeh:
BigPipeNZ: Anybody else here get lucky with the first wave?
Should be more invites going out tomorrow if you didn't.


Not me, I've got my fingers crossed for today though. :)


If you PM me your real name I can take a look at the list and give you an idea of when/if you might be getting an invite.

We'll be sending out invites probably until the end of this week, then taking a break over Xmas (new connections over Xmas break is not ideal for customer experience if things go wrong) then kicking back off in Jan, depending on how many people respond etc


Thanks, PM sent.  I agree totally about avoiding new connections over Xmas, doing that is just asking for trouble.

222 posts

Master Geek
+1 received by user: 6


  Reply # 953817 17-Dec-2013 16:14 Send private message

Hey BigPipe

Got my invite a few minutes ago...YAY! However, I need to know if you will be offering static IP services?

1 post

Wannabe Geek


  Reply # 963704 9-Jan-2014 09:55 Send private message

Have you also considered offering a mail gateway or smtp relay of some sort ?



333 posts

Ultimate Geek
+1 received by user: 109

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BigPipe

  Reply # 963714 9-Jan-2014 10:07 Send private message

minigopher17: Hey BigPipe

Got my invite a few minutes ago...YAY! However, I need to know if you will be offering static IP services?


really sorry I didn't see this post before Xmas.

For the trial, we won't be doing static IP.

For our full launch, we haven't yet decided exactly how/if we implement them.  Major shortage of IPv4 at the moment, and IPv6 not ready as standalone.




www.bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ



333 posts

Ultimate Geek
+1 received by user: 109

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BigPipe

  Reply # 963715 9-Jan-2014 10:08 Send private message

jovalm: Have you also considered offering a mail gateway or smtp relay of some sort ?


Hi,

We don't offer any kinds of mail services at all.  If you need a mail gateway there are plenty of other options out there.

cheers




www.bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ

222 posts

Master Geek
+1 received by user: 6


  Reply # 963720 9-Jan-2014 10:17 Send private message

BigPipeNZ: 

really sorry I didn't see this post before Xmas.

For the trial, we won't be doing static IP.

For our full launch, we haven't yet decided exactly how/if we implement them.  Major shortage of IPv4 at the moment, and IPv6 not ready as standalone.


All good. As much as I'd like to have the BigPipe service, I have given up my BigPipe invitation as work requirements mean a static IP is necessary. I can only hope my current ISP now competes with BigPipe.

200 posts

Master Geek
+1 received by user: 12


  Reply # 972372 22-Jan-2014 17:02 Send private message

If you guys are still looking for people to be involved in the trial I'd love to get on-board!
Currently with Snap but have a second line on the property that isn't currently being used and would be very interesting in doing a comparison between the two connections on VDSL



333 posts

Ultimate Geek
+1 received by user: 109

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BigPipe

  Reply # 972391 22-Jan-2014 17:36 Send private message

HiTM4N: If you guys are still looking for people to be involved in the trial I'd love to get on-board!
Currently with Snap but have a second line on the property that isn't currently being used and would be very interesting in doing a comparison between the two connections on VDSL


Hi,  We're not doing second lines for the trial sorry.

But don't forget:

  • we are FREE until the end of march,
  • there is no connection fee
  • you can leave anytime with no penalty

so if you switch your Snap connection to us, you can always switch back to Snap if you don't like it, and the free months should make up for any termination fee you might have.  





www.bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ

200 posts

Master Geek
+1 received by user: 12


  Reply # 972403 22-Jan-2014 18:04 Send private message

Sadly I just called snap and my cancellation fee is $496 :(
Not quite equal to 2 free months. Was really keen to try what you're offering



333 posts

Ultimate Geek
+1 received by user: 109

Trusted
BigPipe

  Reply # 972404 22-Jan-2014 18:14 Send private message

HiTM4N: Sadly I just called snap and my cancellation fee is $496 :(
Not quite equal to 2 free months. Was really keen to try what you're offering


ouch!  that seems unbelievably steep.  

Don't forget to come back when your contract is up!


 





www.bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ

200 posts

Master Geek
+1 received by user: 12


  Reply # 972438 22-Jan-2014 19:16 Send private message

BigPipeNZ:
HiTM4N: Sadly I just called snap and my cancellation fee is $496 :(
Not quite equal to 2 free months. Was really keen to try what you're offering


ouch!  that seems unbelievably steep.  

Don't forget to come back when your contract is up!


 


When you guys go live will you support second lines?



333 posts

Ultimate Geek
+1 received by user: 109

Trusted
BigPipe

  Reply # 972442 22-Jan-2014 19:24 Send private message

HiTM4N:
BigPipeNZ:
HiTM4N: Sadly I just called snap and my cancellation fee is $496 :(
Not quite equal to 2 free months. Was really keen to try what you're offering


ouch!  that seems unbelievably steep.  

Don't forget to come back when your contract is up!


 


When you guys go live will you support second lines?


If the line is already in place, and only require an exchange/cabinet visit by chorus, then the answer is probably yes.

If they require a technician to visit your house to install a fresh line, then no. 




www.bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ

3247 posts

Uber Geek
+1 received by user: 609

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Subscriber

  Reply # 972444 22-Jan-2014 19:29 Send private message

BigPipeNZ:
HiTM4N: If you guys are still looking for people to be involved in the trial I'd love to get on-board!
Currently with Snap but have a second line on the property that isn't currently being used and would be very interesting in doing a comparison between the two connections on VDSL


Hi,  We're not doing second lines for the trial sorry.

But don't forget:



  • we are FREE until the end of march,

  • there is no connection fee

  • you can leave anytime with no penalty



so if you switch your Snap connection to us, you can always switch back to Snap if you don't like it, and the free months should make up for any termination fee you might have.  


What if the 2nd line has an activate POTs connection, but no broadband. Could this be used?




Chorus has spent $1.4 billion on making their ADSL broadband network faster. Why not spend a couple of hundred to make sure you are getting the most out of your connection?
Geekzone special price: $150* for master splitter install, normally $200+ through your ISP. Auckland and Waikato areas.
*Travel charges may apply. Additional costs may apply for complex installs.
I install - Naked DSL, DSL Master Splitters, VoIP, RBI Rural Broadband. Also a dealer for WorldxChange.
Need help in Auckland or Waikato? Click my email button, or email me direct: [my user name] at geekzonemail dot com



333 posts

Ultimate Geek
+1 received by user: 109

Trusted
BigPipe

  Reply # 972456 22-Jan-2014 19:53 Send private message

coffeebaron:
BigPipeNZ:
HiTM4N: If you guys are still looking for people to be involved in the trial I'd love to get on-board!
Currently with Snap but have a second line on the property that isn't currently being used and would be very interesting in doing a comparison between the two connections on VDSL


Hi,  We're not doing second lines for the trial sorry.

But don't forget:



    • we are FREE until the end of march,

    • there is no connection fee

    • you can leave anytime with no penalty



so if you switch your Snap connection to us, you can always switch back to Snap if you don't like it, and the free months should make up for any termination fee you might have.  


What if the 2nd line has an activate POTs connection, but no broadband. Could this be used?


not for the trial, we're not doing any second lines at all.

But once we launch that should be fine.

PM me your details anyway and we can take a look (is it for you, or just asking generally?)




www.bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ

3247 posts

Uber Geek
+1 received by user: 609

Trusted
Subscriber

  Reply # 972484 22-Jan-2014 21:18 Send private message

Just a general query. Alas I require static IP for some of the stuff I do, so not able to make the move myself.




Chorus has spent $1.4 billion on making their ADSL broadband network faster. Why not spend a couple of hundred to make sure you are getting the most out of your connection?
Geekzone special price: $150* for master splitter install, normally $200+ through your ISP. Auckland and Waikato areas.
*Travel charges may apply. Additional costs may apply for complex installs.
I install - Naked DSL, DSL Master Splitters, VoIP, RBI Rural Broadband. Also a dealer for WorldxChange.
Need help in Auckland or Waikato? Click my email button, or email me direct: [my user name] at geekzonemail dot com

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