My flatmates and I are trying to set up a connection with BigPipe's VDSL, we bought a Fritz Box 7340 from Trademe and have had a technician come in and prepare the connection or whatever it is they do.
We have followed the settings BigPipe provided us for the modem however when trying to connect it comes up with a dsl faulty connection error. We have tried different cords but still nothing.
Basically what I am asking is has anyone else had this problem or does anyone have any ideas on what it might be?
We have thought it could be either a faulty modem, or the technician hasn't finalised our connection?
We've tried contacting BigPipe however that unfortunately didn't get us very far so we tried contacting others that might have any idea but still no luck.