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169 posts

Master Geek
+1 received by user: 34

Topic # 213930 19-Apr-2017 14:26 Send private message quote this post

Hi Bigpipe and fellow Geekzoners.




I have just moved to Bigpipe from 2 Degrees and finding the performance of Bigpipe  a bit disappointing when compared to 2 Degrees performance. The same internet behavior is seeing buffering and lower quality streams  when compared to 2 Degrees on the same sites.




I just want to make sure that I have set up the Fritzbox correctly. All I did was untick Vlan tagging and left all the other settings the same. Is there something else I need to change?





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304 posts

Ultimate Geek

  Reply # 1767661 20-Apr-2017 06:20 Send private message quote this post

I am interested in the settings as well as I have just booked a switchover to BigPipe.

50 posts

+1 received by user: 13

  Reply # 1772164 28-Apr-2017 21:46 Send private message quote this post

I've just switched from 2 Degrees to Big Pipe, using a 7490 as well,  and I'm having an interesting experience here.


Now I used to have a pretty good VDSL connection with Snap/2 Degrees (considering distance and all that) of 32 Mb/s download and 2.5 Mb/s upload, after getting a master filter installed through Chorus
. Life was sweet for half a year. Great snappy internet and HD streaming, etc.


Then my VDSL connection was all over the show, down to 16 Mb/s download and 200 kb/s upload and very unstable too. (Forget watching YouTube, Netflix, etc.).  Eventually it ended up as 26 Mb/s download and, on a good day, 900 kb/s upload.  HD streaming... not so much. 2 Degrees did bugger all, pretty much telling me that I had a working connection and that was it.


So I switched to Big Pipe, and my connection speed on the 7490 jumped instantly back to 32 Mb/s and 1.6 Mb/s .. so yay? I mean, it all works fine for me. YouTube works. Netflix works. 


However, my wife - who is using a VPN to Europe to watch foreign language content - complains that our internet is way worse than it was before? I tried to explain that by the numbers on the router, we should have a much better connection now but that's getting me nowhere. 


Is it at all possible that somehow we would get a better connection with 2 Degrees despite a slower sync rate on the modem? Surely not I'd think? Is Big Pipe otherwise throttling VPN connections perhaps? I have no idea. 







1077 posts

Uber Geek
+1 received by user: 346

  Reply # 1772175 28-Apr-2017 22:17 Send private message quote this post



Is it at all possible that somehow we would get a better connection with 2 Degrees despite a slower sync rate on the modem?   



You are looking at two things here.


The numbers in the modem interface shows the speed between the modem in your house and the DSLAM in your neighbourhood. That's it. It does not tell you how good your internet connection will be. This speed has nothing to do with your ISP. Rather it's due to your modem, the quality of the wires, interference from other electronic sources, what Chorus is doing, etc.


The speed you get to international sites depends on the connection between your ISP's servers, and the wider internet. This is the part where your choice of ISP matters. 2d is known for having good connections to the wider internet.


So the answer to your question is yes, it is very possible.

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