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  Reply # 1334221 30-Jun-2015 15:41 Send private message

mattwnz: Unlike some stores, I have found the warehouse are good at honoring orders for errors they make. The warehouse stationary with their LG smart watch is a case in point. It does instill a lot of goodwill in the company when they do honour them.


Yet they're owned by the same parent company...

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  Reply # 1334225 30-Jun-2015 15:44 Send private message

mattwnz: Unlike some stores, I have found the warehouse are good at honoring orders for errors they make. The warehouse stationary with their LG smart watch is a case in point. It does instill a lot of goodwill in the company when they do honour them.


I agree the warehouse is good at honoring prices on their website.
A few weeks ago I got a really good discount (almost 50% off) on just released lego due to the way the discount was done for online purchases (buy 1 and get a discount on the 2nd however the discount was applied to both items not just the 2nd item).
Warehouse sent it out no questions asked and they even kept the deal going for another 7 days.

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  Reply # 1334231 30-Jun-2015 15:45 Send private message

Dunnersfella:
mattwnz: Unlike some stores, I have found the warehouse are good at honoring orders for errors they make. The warehouse stationary with their LG smart watch is a case in point. It does instill a lot of goodwill in the company when they do honour them.


Yet they're owned by the same parent company...


Yes, that is why I am saying they are good at honoring errors they make across their retail brands.

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  Reply # 1334233 30-Jun-2015 15:46 Send private message

Dunnersfella:
mattwnz: Unlike some stores, I have found the warehouse are good at honoring orders for errors they make. The warehouse stationary with their LG smart watch is a case in point. It does instill a lot of goodwill in the company when they do honour them.


Yet they're owned by the same parent company...


Warehouse Stationary did honour the LG watch, everyone that ordered one got one.  It did take them a few hours to sort it out and a lot of people complaining on message boards

What gets me is that if any of the companies (the warehouse, noelleemings etc) have a sale on cellphones then WHS will beat it by 5% even if they are owned by the same group.

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  Reply # 1334235 30-Jun-2015 15:47 Send private message

mrtoken:
mattwnz: Unlike some stores, I have found the warehouse are good at honoring orders for errors they make. The warehouse stationary with their LG smart watch is a case in point. It does instill a lot of goodwill in the company when they do honour them.


I agree the warehouse is good at honoring prices on their website.
A few weeks ago I got a really good discount (almost 50% off) on just released lego due to the way the discount was done for online purchases (buy 1 and get a discount on the 2nd however the discount was applied to both items not just the 2nd item).
Warehouse sent it out no questions asked and they even kept the deal going for another 7 days.


I think they have pretty good management at the Warehouse. Any problems I have had, they have dealt with it well.

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  Reply # 1334682 1-Jul-2015 09:31 Send private message

So a work mate just had his turn up, no games included

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  Reply # 1334685 1-Jul-2015 09:33 Send private message

mrtoken: So a work mate just had his turn up, no games included


I Don't think those games were actually included, the warehouse often includes info on the product page that says stuff like that, what it means is add those games to your cart also to get a reduced price for games and console as a bundle.

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  Reply # 1334687 1-Jul-2015 09:37 Send private message

Still a ridiculously good deal even without games...



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  Reply # 1334712 1-Jul-2015 09:56 Send private message

The extra controller I ordered just turned up to tease me until the rest gets here

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  Reply # 1334726 1-Jul-2015 10:15 Send private message

macuser:
mrtoken: So a work mate just had his turn up, no games included


I Don't think those games were actually included, the warehouse often includes info on the product page that says stuff like that, what it means is add those games to your cart also to get a reduced price for games and console as a bundle.


I didn't think the games were included as well, however others here said they were.

Either way, great price as above post says.

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  Reply # 1334808 1-Jul-2015 10:56 Send private message

My order status is now 'Shipped' I hope it does come with the games, otherwise I will have to go buy some




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All comments are my own opinion, and not that of my employer unless explicitly stated.

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  Reply # 1334906 1-Jul-2015 11:43 Send private message

Mine just arrived, did not come with games other than those I specifically ordered.

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  Reply # 1334923 1-Jul-2015 11:53 Send private message

Mines just arrived too. FYI, digital games from the US store are cheaper than buying NZ. Just need to buy credit from Amazon.



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  Reply # 1334927 1-Jul-2015 11:59 Send private message

JayTaicho: Mines just arrived too. FYI, digital games from the US store are cheaper than buying NZ. Just need to buy credit from Amazon.



I've been looking into that, what's the best practise with that? Just setup a US account from the get go or setup a NZ account and a US account on the same machine?

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  Reply # 1334987 1-Jul-2015 12:58 Send private message

JayTaicho: Mines just arrived too. FYI, digital games from the US store are cheaper than buying NZ. Just need to buy credit from Amazon.


Do you have to create a USA PSN account? if you install the games and switch account to an NZ one can you still play them?

NZGameshop sell some cheap games for digital download that require a US PSN account as well. e.g. http://www.nzgameshop.com/ps4-games/the-last-of-us-remastered-ps4-psn-digital-download-game-usa-psn-required




Senior Consultant @Intergen
All comments are my own opinion, and not that of my employer unless explicitly stated.

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