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mjb

922 posts

Ultimate Geek
+1 received by user: 21

Trusted

  Reply # 627598 18-May-2012 23:59 Send private message

kiwijunglist: That quote tells you that the replacement is still covered by the CGA


Of course... the point is around whether the act considers the replacement to be 6 months old already, or new.

I consider it the latter:

so you will still have all the rights you're entitled to when buying a brand new machine.


Seems I have the same reading as StarBlazer: http://www.geekzone.co.nz/forums.asp?forumid=34&topicid=101730&page_no=6#623363




contentsofsignaturemaysettleduringshipping

2233 posts

Uber Geek
+1 received by user: 29


  Reply # 627599 19-May-2012 00:10 Send private message

Here is the act

http://www.legislation.govt.nz/act/public/1993/0091/latest/whole.html?search=sw_096be8ed806443c7_replacement_25&p=1#DLM312830

Where a consumer obtains goods to replace rejected goods pursuant to subsection (1)(b), the replacement goods shall, for the purposes of this Act, be deemed to be supplied by the supplier, and the guarantees and obligations arising under this Act consequent upon a supply of goods to a consumer shall apply to the replacement goods.

-----

"The guarantees & obligations arising under the act shall apply to the replacement goods." <- When you buy a TV it is guaranteed to last a reasonable period of time eg. 10 years from purchase this expectation is applied to the replacement.




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441 posts

Ultimate Geek
+1 received by user: 18


  Reply # 627735 19-May-2012 16:47 Send private message

mjb:
kiwijunglist: That quote tells you that the replacement is still covered by the CGA


Of course... the point is around whether the act considers the replacement to be 6 months old already, or new.

I consider it the latter:

so you will still have all the rights you're entitled to when buying a brand new machine.


Seems I have the same reading as StarBlazer: http://www.geekzone.co.nz/forums.asp?forumid=34&topicid=101730&page_no=6#623363


I too agree with you mjb. However if they just fix the TV as it looks in my case I suppose this wouldn't apply. 



441 posts

Ultimate Geek
+1 received by user: 18


  Reply # 650279 3-Jul-2012 21:28 Send private message

So after some time and thanks to Harvey Norman, Samsung are comming to the party for the full cost of the repair, So I was well worth getting Harvey Norman involved, big ups to them. Got the TV back now, look brilliant, like brand new again, well a new Panel at least. Thanks for the feedback

2 posts

Wannabe Geek


  Reply # 655241 13-Jul-2012 20:41 Send private message

the moral of the story should be, buy a high end panasonic... not a samsung, they break down way too much



441 posts

Ultimate Geek
+1 received by user: 18


  Reply # 704827 22-Oct-2012 21:41 Send private message

So about 6 months after having the initial issue with the TV and Samsung replacing the panel in the tv the issue is slowly starting to come back Sigh! Now what, I suppose its back to Harvey Norman again! Has anyone else with this series TV had any similar issues?


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