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34 posts

Geek


Topic # 106726 30-Jul-2012 19:48 Send private message

Hi,

I'm borrowing a WD HDMI media player form my friend, and I think I'll purchase one of my own now, it's been great.

Up until yesterday that is. I can get to the screen with all my files and scroll through, and select to play something but then I just get a blank screen. I've tried it with a different hard drive and the same thing happens with that one.

So basically it appears to be working normally until I get to press "play" then the video won't load.

I've turned it all off and on again. Any tips? Also, do you recommend any brands?

cheers

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34 posts

Geek


  Reply # 664196 30-Jul-2012 20:10 Send private message

I just downloaded and ran the latest upgrade from WD and it hasn't made a difference...



34 posts

Geek


Reply # 664211 30-Jul-2012 20:46 Send private message

... and restored factory settings. No dice Frown

364 posts

Ultimate Geek
+1 received by user: 4


  Reply # 664235 30-Jul-2012 21:03 Send private message

did you try google seems to be a few other forums talkign about blank screens
with this product

http://wdtvforum.com/main/index.php?topic=7346.0

http://wdtvhd.com/index.php?showtopic=19080

214 posts

Master Geek
+1 received by user: 11


  Reply # 664449 31-Jul-2012 11:24 Send private message

Which model is it?

I had one of the first gen ones a little while ago, it used to do something similar if you played mkv files with header compression, from memory you had to do some sort of reset to fix it, then play a file without the compression. 

364 posts

Ultimate Geek
+1 received by user: 4


  Reply # 664771 31-Jul-2012 17:05 Send private message

all that is covered in the links I provided if looked with fixes

seems to go wrong once you play a mkv file.. cached or something
affects others played after.

turn of the device for hours was one solution and also
turn of header compression

I guess hes sorted it out.now. since hasnt replied since
asking



34 posts

Geek


  Reply # 665127 1-Aug-2012 08:31 Send private message

I'm a 'she' :) And thanks for al your responses. I haven't had a chance to try out the header compressor thing yet but will give it a crack this weekend. I can't recall off the top of my head if the files are mkv but that seems to be a common problem being discussed on other forums.

cheers


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