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Topic # 107520 13-Aug-2012 20:45 Send private message

Does anybody know what to do when your veon blue ray player says unknown disk and will not play. Not really into technology, so hope there is a simple solution.

(Moved to more suitable forum - XPD)

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xpd

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  Reply # 672060 14-Aug-2012 08:10 Send private message

Does it do that with all discs - Bluray and DVD ?
If it does, could be a dirty or faulty laser.... since that brand is fairly new to NZ, might still be under warranty and you could get it checked via that.




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  Reply # 672066 14-Aug-2012 08:26 Send private message

Try plugging into your network and do a firmware check from the player.




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  Reply # 672143 14-Aug-2012 10:49 Send private message

Do Veon's offer regular firmware updates? Often the cheaper brands do not allow for ease of use with newer discs / copy protection found on the latest movies...

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  Reply # 672146 14-Aug-2012 10:54 Send private message

Try some different disks, DVD and blu-ray. If you get the fault from just one disk then the disk will be the problem. Blu-ray can be a bit fussy. If it doesn't play anything and is under warranty take it back to the shop for a replacement.




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  Reply # 672162 14-Aug-2012 11:04 Send private message

It will be faulty. A friend got one when it was $75 and has now been thru 2 replacements for not reading disk issues.




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