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78 posts

Master Geek


Topic # 111196 26-Oct-2012 21:16 Send private message

Hi guys I have just re loacted to Australia and we shipped all out possessions with us and they have just arrived, setting up my NZ Panasonic P54V20Z TV I have discoverd I can not get the digital HD tuner to pick up any OZ digital channels as its automatically set to NZ as the region, I need to set it to Australia but cant find anything in the menus to switch the country, I have preformed a shipping reset back to shipping condition but all it does then is boot up and start scanning NZ HD frequency's again.

Anyone able to help of is the TV just localized for NZ ??.

Cheers Stephen.

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288 posts

Ultimate Geek


  Reply # 707194 26-Oct-2012 21:21 Send private message

Another option if you are stuck, is to buy a set top box and hook it up to the tv to receive there channels.

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  Reply # 707195 26-Oct-2012 21:22 Send private message

The bad news.. NZ uses a different frequency gaps from australia, and ep guide programmed for MHEG5


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  Reply # 707214 26-Oct-2012 22:02 Send private message

Australia is one of the only places to use 7 MHz instead of the 8 MHz used in NZ and many other countries. Chances are that it's simply not compatible :(

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  Reply # 707216 26-Oct-2012 22:07 Send private message

Can you find a factory reset option in your menu system?

Oz use MPEG 2 for their DTT service so your tv might pick up the service if Panasonic have loaded up MPEG2 decode options as well in the TV but as already mentioned, if all else fails get a set top box.

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  Reply # 707222 26-Oct-2012 22:28 Send private message

Hotdognz:

Anyone able to help of is the TV just localized for NZ ??.

Cheers Stephen.


I think you'll find it won't work in Oz just like their TVs won't work here. Different systems for Digital.

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  Reply # 707242 26-Oct-2012 23:47 Send private message

This is weird ... So thankful my of all things Nz samsung digital tv with built in tuner picked up all aussie channels when i was there for a year! Still works back in nz but the guide seems to have died since the canty earthquakes though ...

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  Reply # 707282 27-Oct-2012 07:16 Send private message

Behodar: Australia is one of the only places to use 7 MHz instead of the 8 MHz used in NZ and many other countries. Chances are that it's simply not compatible :(


it also uses VHF rather than UHF, with no requirements for Freeview certified TV's in NZ to feature a VHF capable digital tuner.

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  Reply # 707301 27-Oct-2012 08:41 Send private message

That, I did not know.

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  Reply # 707312 27-Oct-2012 09:23 Send private message

Hi, if I remember correctly the tV would have asked if you were in Aus or NZ when first started (and asked Store or Home mode) if this was not the case then its possible its not compatible, but many brands support both systems and just need to be rebooted to pullup the correct firmware. I suggest you talk to Pana there is probably a way to get around it, if I am remembering correctly there is an SD card slot for maintenance in the rear, you may need a firmware change.

As for the VHF and 7/8MHz thing, pretty much all tuner vendors (I am talking the tuner sub assembly that pretty much all TV manufactures will purchase) and definately all DVB tuner chip manufactures have supported 7 and 8MHz modes since very early introduction of DVB.

Cyril



78 posts

Master Geek


  Reply # 707327 27-Oct-2012 09:37 Send private message

cyril7: Hi, if I remember correctly the tV would have asked if you were in Aus or NZ when first started (and asked Store or Home mode) if this was not the case then its possible its not compatible, but many brands support both systems and just need to be rebooted to pullup the correct firmware. I suggest you talk to Pana there is probably a way to get around it, if I am remembering correctly there is an SD card slot for maintenance in the rear, you may need a firmware change.

As for the VHF and 7/8MHz thing, pretty much all tuner vendors (I am talking the tuner sub assembly that pretty much all TV manufactures will purchase) and definately all DVB tuner chip manufactures have supported 7 and 8MHz modes since very early introduction of DVB.

Cyril


Thats what I was hoping, the Soniq LED TV we purchased in Australia asked which country to use, surly with the transition pf people moving between OZ & NZ for work that Panasonic didn't just add a NZ specific tuner. Im going to give Panasonic a ring on Monday.

Cheers Stephen

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  Reply # 707339 27-Oct-2012 09:56 Send private message

what about hard reset? (if there's such a thing)

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  Reply # 707385 27-Oct-2012 11:15 Send private message

Hotdognz: I have preformed a shipping reset back to shipping condition but all it does then is boot up and start scanning NZ HD frequency's again.

Cheers Stephen.


Just had a quick look at one of the Panny manuals online. It was for an OZ model
Shipping condition puts it back to everything blank and only OZ states are available for auto tuning. No option for Oz or NZ.
Looks like they have specific firmware installed for either Oz or NZ. Panasonic may be able to supply you with Oz firmware which may solve the problem?

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Master Geek
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  Reply # 712235 5-Nov-2012 13:49 Send private message

Hi Stephen,

I have confirmed with Panasonic NZ about this, you will need an Eprom update for Australia. It would be likely that the display would need to go to Panasonic AU HQ.
If there is one in Brisbane you could drop it to them.

The problem is, they may not want to do it and may not want to support the display afterwards since it was purchased in NZ. If they do it I am uncertain of cost, but Panasonic NZ recommended using an AU topset box or recording topset box and use the TV as a monitor.

Step 1, Contact Panansonic AU, HQ and see what they say.

Nigel

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  Reply # 712370 5-Nov-2012 15:48 Send private message

Masterpiece: Hi Stephen,

I have confirmed with Panasonic NZ about this, you will need an Eprom update for Australia. It would be likely that the display would need to go to Panasonic AU HQ.
If there is one in Brisbane you could drop it to them.

The problem is, they may not want to do it and may not want to support the display afterwards since it was purchased in NZ. If they do it I am uncertain of cost, but Panasonic NZ recommended using an AU topset box or recording topset box and use the TV as a monitor.

Step 1, Contact Panansonic AU, HQ and see what they say.

Nigel


Or you could get a Panasonic Blu Ray Recorder from JB HiFi for A$558.40 and connect to your TV via HDMI.
Thats about NZ$300 cheaper than they are here.



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Master Geek


  Reply # 712380 5-Nov-2012 15:58 Send private message

Cheers for you imput guys Im not going to bother messing around with it, I was just going to use the tuner if it worked while I got my HTPC sorted out as im having some issue with the video card since moving, I may even just go the Panasonic Bluray option with twin HD tuners yet as it may just be easier at this point in time.

Cheers Stephen

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