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10 posts

Wannabe Geek


Topic # 113428 16-Jan-2013 18:48 Send private message

Hi,

I have a Panasonic THP42S10Z TV and a Panasonic SA-PT550 HTS connected by HDMI and by optical cable.  DVDs work fine and play through the HTS speakers nicely, but I can't get the TV audio to play through the HTS. 

I found some instructions on Slide #11 of this: http://tsn.pstc.panasonic.com/PASS/olt/files/MISC/Vieralink/VieraLink_for_Technician.pdf

But I can't follow the steps, because, as it says...

1. Viera Link must also be turned ON.
a) The Home Theater’s remote SETUP button only works
when in DVD mode. Select DVD and press the SETUP
button to get the main menu.
b) Select HDMI (shown) or External connections (not shown) 

to get the picture below.
c) Change Viera Link to ON as shown. Press Setup to exit.
Viera link is turned on, and the setup button does indeed only work when in DVD mode.

And yet the following instructions say...

2. An Aux audio cable is needed for TV sound.
a) Analog - Connecting analog audio wires (L & R) between
the TV and Home Theater will provide sound.
b) Digital - If a Fiber Optics cable is used instead, a digital
menu setting is needed. On the PT760 receiver, press Select
until either AUX or D-In input appears in the front display.
c) Press SETUP (remote only) and choose “TV audio”& OK.
Press arrow up or down to view AUX (analog default).
d) Change to digital by pressing SETUP again and the arrow
up button to D-In.

(I realise that says PT760 receiver, but the instructions are meant to be generic). 

So these tell me to select D-In and then press SETUP, but as they've just previously stated, you can only press SETUP when in DVD mode, so I can't access anything called 'TV audio'.

Other info: the TV is set to Dolby Digital, and output is set to 'Home Cinema'.

Anyone have any ideas? :/

Thanks in advance.

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1504 posts

Uber Geek
+1 received by user: 54


  Reply # 746652 18-Jan-2013 08:49 Send private message

Cabinet: Second update: I get TV audio through the HTS speakers when I connect RCA cables and set the HTS to AUX. Silence when I set it to D-In.

The optical cable is really loose at both connections, but I am seeing a light which I presume proves that the TV's output and the cable itself are working properly.


Found this in your manual (Slide #22).

1. My Viera Link never worked. TV sound only works. Home
theater volume number changes but no sound.
No audio cable present in the hookup. Add analog audio cables.

Would certainly indicate your optical cable or connection is at fault!!




10 posts

Wannabe Geek


  Reply # 747058 18-Jan-2013 18:13 Send private message

Got a different optical cable from Dick Smith; this one clicks in, and it carries sound: bingo. Just a shame that this one cost $40 and the other one only cost me $14.

Thanks to everyone for the help.

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