trig42:skewt: I have the Harmony 785 and it's great except for the charging cradle...
It sucks. the contacts never seem to connect correctly,
sometimes I have to place an item on top of the remote just to get it to charge.. this is my second one after i returned the first one with the same issue
On the plus side, my partner can use it without issues
Same with my 785. I scrape the contacts every so often and that seems to fix it.
I had a similar problem with the 880 cradle. I just dropped bits of solder on each contact on the cradle which raised the contact profile and facilitated an improved connection.