Kindle Wi-fi Password Problem

da5id

376 posts

Ultimate Geek

Topic # 115294 20-Mar-2013 16:34
Hey all. I have a Kindle Wifi / 3G with the keyboard and it's always worked great with wi-fi. Just recently though I removed the password on my wi-fi for various reasons and now the Kindle can still see the wi-fi network but won't connect (I guess it's still trying to access via the old password). There doesn't seem to be a way to reset the password, or perhaps there is no way to connect without having a network password? Not sure what I should do....

640 posts

Ultimate Geek

Reply # 784584 20-Mar-2013 16:37
Try forgetting the network and it might forget the password too... You can tell Kindle to forget a Wi-Fi network so that your Kindle doesn't connect to it automatically in the future. While connected to the network that you want to forget, press the Home button, then press the Menu button. Navigate to "Settings" by moving the 5-way controller down, then press the 5-way controller to select. Select "view" next to "Wi-Fi Settings" to display a list of detected Wi-Fi networks. You may have to wait a moment as your Kindle detects networks in range. The Wi-Fi network you are currently connected to displays the word "forget" next to it in the list of available networks. Choose "forget" to disconnect from the network.

376 posts

Ultimate Geek

Reply # 784587 20-Mar-2013 16:42
Trouble is, it has to be connected in order to forget it, so I can't forget it :(

376 posts

Ultimate Geek

Reply # 784615 20-Mar-2013 17:31
OK, I've put the password back now, and tried entering it into the Kindle, but no go.... It refuses to connect at all :(

BDFL
44197 posts

Uber Geek

Administrator

Trusted

Geekzone

Subscriber

Reply # 784627 20-Mar-2013 17:47
You should be able to remove a password without being connected. Mauricio Freitas (Geekzone Admin, Devil's Advocate, my blog, technology disclosure, my tweets, Web Performance Optimization) Geekzone Price comparison \| Amazon Kindle order page \| How to get the best out of Geekzone \| New Zealand IT Jobs \| Geekzone News \| Jinglebugs

376 posts

Ultimate Geek

Reply # 784632 20-Mar-2013 17:52
I put the password back on the wi-fi, and I know it is correct because I'm using it on my desktop computer. The Kindle connection shows the network (locked now with a padlock beside it, now that it has a password), but when I use that password it still refuses to connect.

376 posts

Ultimate Geek

Reply # 784660 20-Mar-2013 18:46
OK, so I think I fixed it. At some stage I had changed the wireless to n only, so I changed it back to n/b/g and now it works. If only I had found that out before I went and reset the Kindle :( Have to redownload all my books again.

1186 posts

Uber Geek

Reply # 784673 20-Mar-2013 19:17
da5id: OK, so I think I fixed it. At some stage I had changed the wireless to n only, so I changed it back to n/b/g and now it works. If only I had found that out before I went and reset the Kindle :( Have to redownload all my books again. for future reference you can reset your kindle without losing your books, you use the restart button it will reset everything without losing your books. Menu -settings-menu-restart

376 posts

Ultimate Geek

Reply # 784677 20-Mar-2013 19:25
vexxxboy: da5id: OK, so I think I fixed it. At some stage I had changed the wireless to n only, so I changed it back to n/b/g and now it works. If only I had found that out before I went and reset the Kindle :( Have to redownload all my books again. for future reference you can reset your kindle without losing your books, you use the restart button it will reset everything without losing your books. Menu -settings-menu-restart Yes, I did that first but it didn't fix the problem, so I thought the next thing to try would be the Factory Default reset. Needless to say, that didn't work either. Ahh well. A learning experience.