The menu is not intuitive. Turning WiFi off means having to turn airline mode on, which cannot be done while you are reading a book (have to go out to the home screen, access the menu, enable airline mode, then get back to the book). And - my biggest gripe - even with my small hands I keep inadvertently changing pages because something touches the screen. I can see myself going nuts when reading in bed because I balance my Kindle against the pillow and it touches the screen. I've already turned pages by having a cushion bump the screen.
It is very disappointing that my new Paperwhite arrived with a dodgy screen. In talking to Amazon customer services it seems that its not uncommon. The replacement is due to arrive May 15th so I hope that one doesn't have screen issues BUT I can't see myself liking the Paperwhite anyway.
Amazon confirmed that production of the Kindle keyboard model will continue for at least a year. I suspect I will be gifting the Paperwhite to a family member soon and ordering a keyboard one ;)