Telecom ADSL slow for anyone else?

Forums › Spark New Zealand (including Skinny and BigPipe) › Telecom ADSL slow for anyone else?

Litespeed

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Master Geek

#57001 31-Jan-2010 09:35

Is anyone else having a slow time on Telecom Xtra Jetstream? We normally get about 5MB/s which is great but over the last few days, we're lucky to get 500Kb/s. I've rebooted the router and made sure my usage is under the limit. It's makes watching YouTube and downloading practically impossible.

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Spark NZ

#294823 31-Jan-2010 11:00

Working fine here.

Can you post you're modem stats and I'm sure someone will be able to help?

nzbnw

kiwiscoota

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Master Geek
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#294846 31-Jan-2010 12:55

Litespeed: Is anyone else having a slow time on Telecom Xtra Jetstream? We normally get about 5MB/s which is great but over the last few days, we're lucky to get 500Kb/s. I've rebooted the router and made sure my usage is under the limit. It's makes watching YouTube and downloading practically impossible.

Mine seems to be running at it's usual speed

kiwiscoota

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Master Geek
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#294848 31-Jan-2010 12:56

Litespeed: Is anyone else having a slow time on Telecom Xtra Jetstream? We normally get about 5MB/s which is great but over the last few days, we're lucky to get 500Kb/s. I've rebooted the router and made sure my usage is under the limit. It's makes watching YouTube and downloading practically impossible.

Mine seems to be running at it's usual speed

nzbnw

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Spark NZ

#294849 31-Jan-2010 12:57

Edit wrong thread!

Litespeed

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Master Geek

#294851 31-Jan-2010 12:59

Yeah I get some decent results from SpeedTest too (got 14MB/s form one server!) but things are still sluggish. I might need to look elsewhere for a culprit.

Litespeed

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Master Geek

#294860 31-Jan-2010 13:07

Just did a speedtest to Citylink in WLG where I am:

That can't be right.

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rscole86

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#294862 31-Jan-2010 13:09

Telecom do not peer with the host of the Wellington speedtest, so you your traffic is actually going via the USA.

So always perform a test via Auckland.

cokemaster

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#294863 31-Jan-2010 13:09

The Wellington speedtest server is hosted by Citylink, so will appear 'slower' due to your data taking the scenic route to the Citylink network (think US and back).

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Litespeed

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Master Geek

#294869 31-Jan-2010 13:20

Hmmm, still pretty poor:

l43a2

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#294881 31-Jan-2010 13:34

have you tried unplugging any connected phones in the house also what are you syncing at to the exchange

kiwiscoota

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Master Geek
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#294905 31-Jan-2010 15:16

Litespeed: Hmmm, still pretty poor:

For comparison purposes, if I use Wellington from ChCh I get

and Auckland from ChCh for me is

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#294907 31-Jan-2010 15:24

Big time to welly err i mean USA :P

tunafish

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Master Geek

#294950 31-Jan-2010 16:45

My Big time has been very slow as of the last few weeks, and on checking the router log many reboots. Even in the morning with just one computer connected Youtube is stop start, so much for the Youtube cache. At peak times web loads for international is slow, then fast, then nothing and then the pages are not formated correctly I guess this is the URL cache in action.

z2k

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#294963 31-Jan-2010 17:13

tunafish: My Big time has been very slow as of the last few weeks, and on checking the router log many reboots. Even in the morning with just one computer connected Youtube is stop start, so much for the Youtube cache. At peak times web loads for international is slow, then fast, then nothing and then the pages are not formated correctly I guess this is the URL cache in action.

If the router is randomly rebooting wouldn't that suggest a faulty router?

To take advantage of the youtube cache, if the video starts buffering just refresh the page.. also make sure you have the most recent flash update from adobe.

Ragnor

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#295052 31-Jan-2010 23:55

tunafish: My Big time has been very slow as of the last few weeks, and on checking the router log many reboots. Even in the morning with just one computer connected Youtube is stop start, so much for the Youtube cache. At peak times web loads for international is slow, then fast, then nothing and then the pages are not formated correctly I guess this is the URL cache in action.

Sounds more like a problem with your line or modem than a Telecom problem.

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