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124 posts

Master Geek
+1 received by user: 5


  Reply # 630434 25-May-2012 16:32 Send private message

I have to say, I just compared a parallel import HTC One X to a Telecom-bought one (1.28 vs 1.26 I think) and the performance improvement from old to new was very noticeable.



31 posts

Geek


  Reply # 631314 28-May-2012 09:43 Send private message

Yes it would seem to me, HTC rushed out the HOX with a few bugs/perf issues, but made up by almost immediately releasing fixes, this is what is so frustrating about Telecom hold the process up so much.    

1611 posts

Uber Geek
+1 received by user: 265

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Telecom NZ

  Reply # 631644 28-May-2012 20:03 Send private message

johnr:
aimsy007: Two more days and still Telecom has not released the update.? Not good enough.


Call the update Police


Yep.... We're getting the heavies onto the device testing peeps and getting all medieval on them and taking to them with the hammers and blowtorches.

In all seriousness... The device testing guys work very hard on making sure the phones work properly on the network.  So really the only reason why they would be dragging their heels are that problems have been found with the build and they need to go back to HTC to get them to sort it out.




I work for Telecom Spark, but as always my views are my own.

15549 posts

Uber Geek
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Vodafone NZ
Subscriber

Reply # 631645 28-May-2012 20:07 Send private message

plambrechtsen:
johnr:
aimsy007: Two more days and still Telecom has not released the update.? Not good enough.


Call the update Police


Yep.... We're getting the heavies onto the device testing peeps and getting all medieval on them and taking to them with the hammers and blowtorches.

In all seriousness... The device testing guys work very hard on making sure the phones work properly on the network.? So really the only reason why they would be dragging their heels are that problems have been found with the build and they need to go back to HTC to get them to sort it out.


That is not just good enough! I want compensation and I am going to the meida / Fairgo and Target and the human rights comission







1603 posts

Uber Geek
+1 received by user: 18

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  Reply # 632075 29-May-2012 16:51 Send private message

I've just been at my local 2degrees shop where they had a One X on display, running 1.28.

For me the performance difference between my phone running 1.26 and their one running 1.28 was like night and day. Everything was so smooth and it performed flawlessly.




Me: | Apple MacBook Pro 15" w/ Retina Display (2013) | Apple MacBook Air 13" (2013) | Apple iPad mini w/ Retina Display Wi-Fi+4G 64GB (2013) | Samsung Galaxy Note 3 | Apple TV (2010 & 2012) | Roku 3 | Google Chromecast |

Wife: | Apple iPad mini Wi-Fi 64GB (2012) | Samsung Galaxy S4 |

1634 posts

Uber Geek
+1 received by user: 35

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  Reply # 633075 31-May-2012 08:40 Send private message

I don't do Twitter or Facebook, so tried ringing Telecom Mobile support about the firmware update. What a mistake that was. Once I got past the person with a Kiwi accent being understood by the person with the Filipino accent hurdle, I was told that there was no information about an update and I "should contact HTC, as they are responsible for phone software".




Areas of Geek interest: Home Theatre, HTPC, Android Tablets & Phones, iProducts.

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Vodafone NZ
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  Reply # 633077 31-May-2012 08:42 Send private message

Dingbatt: I don't do Twitter or Facebook, so tried ringing Telecom Mobile support about the firmware update. What a mistake that was. Once I got past the person with a Kiwi accent being understood by the person with the Filipino accent hurdle, I was told that there was no information about an update and I "should contact HTC, as they are responsible for phone software".


You don't need to contact anyone just wait for the update to be released, Telecom NZ have advised they are testing the update!

Ringing a service provider is not going to make it appear any quicker




1634 posts

Uber Geek
+1 received by user: 35

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  Reply # 633164 31-May-2012 10:06 Send private message

johnr:
Dingbatt: I don't do Twitter or Facebook, so tried ringing Telecom Mobile support about the firmware update. What a mistake that was. Once I got past the person with a Kiwi accent being understood by the person with the Filipino accent hurdle, I was told that there was no information about an update and I "should contact HTC, as they are responsible for phone software".


You don't need to contact anyone just wait for the update to be released, Telecom NZ have advised they are testing the update!

Ringing a service provider is not going to make it appear any quicker


See bolded passages above.  How did Telecom advise?  I checked their website (including FAQs) before ringing.




Areas of Geek interest: Home Theatre, HTPC, Android Tablets & Phones, iProducts.

1623 posts

Uber Geek
+1 received by user: 53


  Reply # 633274 31-May-2012 11:55 Send private message

Dingbatt:
johnr:
Dingbatt: I don't do Twitter or Facebook, so tried ringing Telecom Mobile support about the firmware update. What a mistake that was. Once I got past the person with a Kiwi accent being understood by the person with the Filipino accent hurdle, I was told that there was no information about an update and I "should contact HTC, as they are responsible for phone software".


You don't need to contact anyone just wait for the update to be released, Telecom NZ have advised they are testing the update!

Ringing a service provider is not going to make it appear any quicker


See bolded passages above.  How did Telecom advise?  I checked their website (including FAQs) before ringing.


Awww, come on now surely everyone uses Twitter and Facebook as their way of keeping abreast of the world and receiving important update messages.Surprised

Yep, have to agree, some places seem to have been captivated by the Twitter/Facebook frenzy and fail to realise that not everyone uses these mediums. Don't blame you for ringing to see what's going on.  

On the same matter, I would have thought that since they have the ability to tell what phone you have they would be able to send a text message giving you, as their customer, some feedback on the state of the play re software updates etc.  Especially if you bought the device off them, car dealers make contact with owners they need to advise re warranty issues, no reason it cannot be done with phones, they have all of your details.  It's not that hard and would save them the cost of having to field questions via phone, Twitter or Facebook etc.




Nokia N9
Nokia E7
HP Touchpad
Dell Inspiron 14z i5



31 posts

Geek


  Reply # 633380 31-May-2012 13:39 Send private message

Maybe this just boils down to a Transparency/Communication issue.

Maybe the later releases of the HTC software contains radio software that conflicts with the Radio frequencies used by Telecom XT and Telecom are working their buts of trying to resolve this with HTC.

Maybe HTC are not being as hopeful as they could be, causing this delay.

Maybe all Telecom needs to do is communicate with owners of the HOX and inform their front line staff.

Then again maybe the updates are delayed just because Telecom cant be bothered.

"It's in testing"

1634 posts

Uber Geek
+1 received by user: 35

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  Reply # 633402 31-May-2012 13:55 Send private message

seightch: Maybe this just boils down to a Transparency/Communication issue.

Maybe the later releases of the HTC software contains radio software that conflicts with the Radio frequencies used by Telecom XT and Telecom are working their buts of trying to resolve this with HTC.

Maybe HTC are not being as hopeful as they could be, causing this delay.

Maybe all Telecom needs to do is communicate with owners of the HOX and inform their front line staff.

Then again maybe the updates are delayed just because Telecom cant be bothered.

"It's in testing"


+1 to this.

I don't mind waiting if I know why.  If it is just to maximise the radio then all good, but I would have thought a quad-band phone would have the radios sorted anyhow.

As an aside, just had a play with a SGS3 in the telecom store.  Nice handset, but I'm not regretting my HOX purchase.... maybe just whose firmware it's running.




Areas of Geek interest: Home Theatre, HTPC, Android Tablets & Phones, iProducts.

746 posts

Ultimate Geek
+1 received by user: 17


  Reply # 633407 31-May-2012 13:59 Send private message

1.26 Telecom radio is the same as 1.26 european radio fyi

1634 posts

Uber Geek
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  Reply # 633488 31-May-2012 14:57 Send private message

P1n3apqlExpr3ss: 1.26 Telecom radio is the same as 1.26 european radio fyi


In that case, why does it take so long to add two apps (Y!T-World and Your Telecom) to a ROM. 
Or are you saying they are testing the 1.28 radio to make sure it is compatible with XT?
Or does "testing it" mean it's sitting in someones in-tray while they are away on a Caribbean cruise?

Edit:  Oh and could anyone who does Twitter/Facebook please update to this thread if someone from Telecom posts anything of relevance.




Areas of Geek interest: Home Theatre, HTPC, Android Tablets & Phones, iProducts.

1634 posts

Uber Geek
+1 received by user: 35

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  Reply # 633510 31-May-2012 15:38 Send private message

Dingbatt:
P1n3apqlExpr3ss: 1.26 Telecom radio is the same as 1.26 european radio fyi


In that case, why does it take so long to add two apps (Y!T-World and Your Telecom) to a ROM. 
Or are you saying they are testing the 1.28 radio to make sure it is compatible with XT?
Or does "testing it" mean it's sitting in someones in-tray while they are away on a Caribbean cruise?

Edit:  Oh and could anyone who does Twitter/Facebook please update to this thread if someone from Telecom posts anything of relevance.


I take this back now that I have re-read plambrechtsen's reply above.  But I would rather they said "there is a problem with this build and that's why it's taking so long".  In the end I want it right, bug free and working properly on XT, otherwise I may as well root the phone load the European ROM on it.




Areas of Geek interest: Home Theatre, HTPC, Android Tablets & Phones, iProducts.

746 posts

Ultimate Geek
+1 received by user: 17


  Reply # 633525 31-May-2012 16:03 Send private message

Dingbatt:
I take this back now that I have re-read plambrechtsen's reply above.  But I would rather they said "there is a problem with this build and that's why it's taking so long".  In the end I want it right, bug free and working properly on XT, otherwise I may as well root the phone load the European ROM on it.


You can't flash the European RUU just through root, you need s-off as well. Root gives you ability to install CWM and then flash custom roms

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