I have a Telecom XT prepaid sim which was connected to a unique number. I possess this since late 2010, however I never used it in day today life. As the number is unique I wanted to keep it for future as a business number.
I topped it up in October 2010 and then directly in May 2012. I visited Telecom store in June end and confirmed it with the staff, poped in my sim and it was working fine. However, when I went to the same Telecom store last week (4th Aug) to get a new micro sim for the same number, I was been told that the number is assigned to someone else.
As per the Telecom staff the number was deactivated in Jan 2012, as I did not top it up since Oct 2010. But I topped it up in May 2012 and it was active again and ready to use. To my surprise, the number was assigned to someone in June 2012, same week I visited Telecom.
I have already logged a case with tdr.org. Any information/help on this would be of great help. I do not want to lose this number.
Thanks in advance.