Telecom broadband connection not redirecting http to https

Forums › Telecom New Zealand, XT Network, Yahoo!Xtra › Telecom broadband connection not redirecting http to https

CYaBro

1784 posts

Uber Geek

Topic # 107102 7-Aug-2012 13:23
Hey, Can anyone else with a Telecom DSL connection, or other type connection if you like, test a page for me? http://amp.vero.co.nz What should happen is you should get redirected to https://amp.vero.co.nz. However with 3 Telecom DSL customers I've tested it with it isn't working, you just get the Page cannot be displayed error. It works fine on our fibre and Vodafone DSL connections. Computer Repairs Whangarei Remote Support

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269 posts

Ultimate Geek

Reply # 668967 7-Aug-2012 13:47
Tested on Galaxy Note (Telecom) - working fine using default (ICS) browser. Current Games: GuildWars 2 / World of Tanks Current Game Platforms: PC / PS3 / Xbox360 Kinect Current Phone/s: - Android: Samsung GT-N7000 Galaxy Note (XT) - Android: HTC One X (XT) - WinPhone: HTC 8X Current Tab: Acer Iconia Tab A500 Twitter: qraider

cyril7

5672 posts

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Reply # 668999 7-Aug-2012 14:07
Does the right thing here on a Telecom connection behind a gen-i proxy. Cyril

stevenz

1965 posts

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Subscriber

Reply # 669033 7-Aug-2012 14:27
Tried rebooting your modem and/or router? "You are" = "You're" - Not "Your". "They are" = "They're" - Not "Their" or "There". You probably mean "lose" not "loose". There's no such word as "Alot". On the internet, wasting time, since '89.

CYaBro

1784 posts

Uber Geek

Reply # 669048 7-Aug-2012 14:41
As I said this is not working at three different sites and the only common thing between them is that they are all on a Telecom DSL connection. They're all using different routers too. I've just tested from a forth client's site, who is also Telecom, but they are not in our city, and the problem also exists at their site. So that's 4 Telecom sites that are all showing the same issue of not being able to redirect from http://amp.vero.co.nz to https://amp.vero.co.nz. You can browse fine to the https site if you type that in directly though so it's just the redirection that isn't working. Update: Just tried from a residential client, who is on Telecom DSL, and it works OK from there. So the other sites that it isn't working on could be because they are on a business connection??? They all have static IPs, while the home connection I tested on doesn't, so could that make a difference? Computer Repairs Whangarei Remote Support

qraider

269 posts

Ultimate Geek

Reply # 669059 7-Aug-2012 15:06
Just tried on one of our test machines that has a static ip (EUBA connection) - works fine ... oh ... may have just found something ... checking ... Current Games: GuildWars 2 / World of Tanks Current Game Platforms: PC / PS3 / Xbox360 Kinect Current Phone/s: - Android: Samsung GT-N7000 Galaxy Note (XT) - Android: HTC One X (XT) - WinPhone: HTC 8X Current Tab: Acer Iconia Tab A500 Twitter: qraider

jbard

1253 posts

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Subscriber

Reply # 669063 7-Aug-2012 15:07
CYaBro: As I said this is not working at three different sites and the only common thing between them is that they are all on a Telecom DSL connection. They're all using different routers too. I've just tested from a forth client's site, who is also Telecom, but they are not in our city, and the problem also exists at their site. So that's 4 Telecom sites that are all showing the same issue of not being able to redirect from http://amp.vero.co.nz to https://amp.vero.co.nz. You can browse fine to the https site if you type that in directly though so it's just the redirection that isn't working. Update: Just tried from a residential client, who is on Telecom DSL, and it works OK from there. So the other sites that it isn't working on could be because they are on a business connection??? They all have static IPs, while the home connection I tested on doesn't, so could that make a difference? Tried by Telecom at home and had the same problem, fine in work on xnet.

Paulthagerous

546 posts

Ultimate Geek

Trusted

Reply # 669065 7-Aug-2012 15:08
Timed out on my Telecom ADSL2+ connection here at home.

mattwnz

4241 posts

Uber Geek

Reply # 669069 7-Aug-2012 15:11
CYaBro: Hey, Can anyone else with a Telecom DSL connection, or other type connection if you like, test a page for me? http://amp.vero.co.nz What should happen is you should get redirected to https://amp.vero.co.nz. However with 3 Telecom DSL customers I've tested it with it isn't working, you just get the Page cannot be displayed error. It works fine on our fibre and Vodafone DSL connections. Doesn't work. Contact the vero website to fix it, they may need to contact telecom

qraider

269 posts

Ultimate Geek

Reply # 669078 7-Aug-2012 15:26
CYaBro, you wouldn't happen to have the static ip address would you ? ... or any of the ip address that are having issues would be good too .. I'm seeing if plambrechtsen can pop in "officially" in a bit Current Games: GuildWars 2 / World of Tanks Current Game Platforms: PC / PS3 / Xbox360 Kinect Current Phone/s: - Android: Samsung GT-N7000 Galaxy Note (XT) - Android: HTC One X (XT) - WinPhone: HTC 8X Current Tab: Acer Iconia Tab A500 Twitter: qraider

LennonNZ

Just A Geek
1573 posts

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Reply # 669080 7-Aug-2012 15:27
Looks simple enough and should work..... telnet amp.vero.co.nz 80 Trying 202.47.81.246... Connected to amp.vero.co.nz. Escape character is '^]'. GET / HTTP/1.1 Host: amp.vero.co.nz HTTP/1.1 302 Moved Temporarily Location: HTTPS://amp.vero.co.nz/ Connection: close Cache-Control: no-cache Pragma: no-cache Ulless the Capital HTTPS is confusing things on Telecom's Side. Can you go to https://amp.vero.co.nz directly?

Paulthagerous

546 posts

Ultimate Geek

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Reply # 669094 7-Aug-2012 15:40
LennonNZ: Ulless the Capital HTTPS is confusing things on Telecom's Side. Can you go to https://amp.vero.co.nz directly? Yes, for me the https works, the http fails though.

linw

373 posts

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Subscriber

Reply # 669103 7-Aug-2012 15:56
No go here (Telecom dsl) using IE9.

CYaBro

1784 posts

Uber Geek

Reply # 669104 7-Aug-2012 16:01
qraider: CYaBro, you wouldn't happen to have the static ip address would you ? ... or any of the ip address that are having issues would be good too .. I'm seeing if plambrechtsen can pop in "officially" in a bit They are all in the 125.236.???.??? range. Computer Repairs Whangarei Remote Support

plambrechtsen

894 posts

Ultimate Geek

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Telecom NZ

Reply # 669105 7-Aug-2012 16:02
Tested here on XT MBB without an issue and a DSL circuit I have at the office without an issue but was contacted by a 3rd level support guy who has duplicated it on a certain customer type. So if people are having the issue please can you e-mail me pl at telecom dot co dot nz with your relevant information. - Account Number - Phone number of the DSL connection. - IP Address assigned to your broadband connection And I will forward it onto the 3rd level guy who is working on it. I work for Telecom, but as always my views are my own.

qraider

269 posts

Ultimate Geek

Reply # 669120 7-Aug-2012 16:24
CYaBro: qraider: CYaBro, you wouldn't happen to have the static ip address would you ? ... or any of the ip address that are having issues would be good too .. I'm seeing if plambrechtsen can pop in "officially" in a bit They are all in the 125.236.???.??? range. If you could send the info to plambrechtsen we'll hopefully get it sorted for you asap. Current Games: GuildWars 2 / World of Tanks Current Game Platforms: PC / PS3 / Xbox360 Kinect Current Phone/s: - Android: Samsung GT-N7000 Galaxy Note (XT) - Android: HTC One X (XT) - WinPhone: HTC 8X Current Tab: Acer Iconia Tab A500 Twitter: qraider

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