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679 posts

Ultimate Geek
+1 received by user: 12

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Spark NZ

  Reply # 669142 7-Aug-2012 17:00 Send private message

Sent my details through so it can be looked at :)




All opinions are mine and mine alone, and do not represent the opinion of Spark.

680 posts

Ultimate Geek
+1 received by user: 18

Subscriber

  Reply # 669288 7-Aug-2012 20:57 Send private message

Telecom residential ADSL customer also can't redirect. Details forwarded. Can confirm IP address in same range as earlier suggested.

679 posts

Ultimate Geek
+1 received by user: 12

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Spark NZ

  Reply # 669292 7-Aug-2012 21:02 Send private message

My IP was quite different to those suggested.




All opinions are mine and mine alone, and do not represent the opinion of Spark.

384 posts

Ultimate Geek
+1 received by user: 125

Subscriber

  Reply # 669343 7-Aug-2012 22:39 Send private message

Telecom DSL - IE9 and FF14 not redirecting to https. Entering manually resolves OK
Forwarded info to PL

1725 posts

Uber Geek
+1 received by user: 324

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Spark NZ

  Reply # 669528 8-Aug-2012 11:25 Send private message

Cheers to everyone who e-mailed me (and to those who DM'ed me, please e-mail it's easier for me to track Smile)

I've forwarded everyones details through to the support team and they will be contacting you.

Again if anyone else is having this issue please email me "pl at telecom dot co dot nz" with your:

Account Number
Phone Number for the DSL Service
Preferred Contact Number (Daytime/Mobile number)
IP Address of your connection.

Then I will collect them all up and forward them through.




I work for Telecom, but as always my views are my own.

346 posts

Ultimate Geek
+1 received by user: 7


  Reply # 669742 8-Aug-2012 17:29 Send private message

Quick update - the network guys will hopefully be pushing a fix this evening ...




Current Phone:
- Android: Samsung SM-N9005 Galaxy Note 3
(XT)
- Win Phone 8: Samsung ATIV S
(XT)

Current Tab: Acer Iconia Tab A500

Twitter: qraider

679 posts

Ultimate Geek
+1 received by user: 12

Trusted
Spark NZ

  Reply # 669744 8-Aug-2012 17:34 Send private message

qraider: Quick update - the network guys will hopefully be pushing a fix this evening ...


Geekzone to the rescue yet again :)




All opinions are mine and mine alone, and do not represent the opinion of Spark.

623 posts

Ultimate Geek
+1 received by user: 93


  Reply # 669776 8-Aug-2012 19:08 Send private message

$20 it's the bluecoat proxy farm

So glad I'm on the bypass list

10 posts

Wannabe Geek


  Reply # 669782 8-Aug-2012 19:43 Send private message

Just spotted this thread. ... tested and still not working. Have you been updated as to fix
Cheers



2102 posts

Uber Geek
+1 received by user: 40


  Reply # 669964 9-Aug-2012 10:11 Send private message

Yea still not working from any of my clients with a Telecom connection.




679 posts

Ultimate Geek
+1 received by user: 12

Trusted
Spark NZ

  Reply # 669966 9-Aug-2012 10:13 Send private message

CYaBro: Yea still not working from any of my clients with a Telecom connection.


After a reboot of my modem it worked - not sure if that should be required but did the trick for me.  Do you know if they have rebooted their modem?




All opinions are mine and mine alone, and do not represent the opinion of Spark.

1725 posts

Uber Geek
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Spark NZ

  Reply # 669969 9-Aug-2012 10:31 Send private message

I'll do some chasing up and see what's going on.

Does going to the URL and putting in https rather than http work?




I work for Telecom, but as always my views are my own.



2102 posts

Uber Geek
+1 received by user: 40


  Reply # 669970 9-Aug-2012 10:32 Send private message

Yup can access the https site directly no problems, it's just the redirect from http not working and this seems to be causing some issues when they actually log in to that site.




346 posts

Ultimate Geek
+1 received by user: 7


  Reply # 669974 9-Aug-2012 10:49 Send private message

Sorry for that late reply, only just started work.

I haven't received any clearance, so I'll let Peter follow up rather than muddy the waters with my input as well.
I'll keep an eye on this though.




Current Phone:
- Android: Samsung SM-N9005 Galaxy Note 3
(XT)
- Win Phone 8: Samsung ATIV S
(XT)

Current Tab: Acer Iconia Tab A500

Twitter: qraider

647 posts

Ultimate Geek
+1 received by user: 22


  Reply # 670182 9-Aug-2012 17:06 Send private message

I'm on residential telecom connection, working fine.

I'm on the 219, ip range, dyamic ip, changes every time i reboot modem.

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