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6127 posts

Uber Geek
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Topic # 107117 7-Aug-2012 18:42 Send private message

Checked my ADSL broadband usage today and noticed that it stopped recording on the 22nd July. Since then all the have shown 0 usage. Anyone else having trouble with the telecom meter.

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798 posts

Ultimate Geek
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  Reply # 669209 7-Aug-2012 18:43 Send private message

Do you have tivo?



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  Reply # 669217 7-Aug-2012 19:03 Send private message

riahon: Do you have tivo?


Yes I do. But I have had tivo for ages and been with telecom for about 3 months. The meter has only recently stopped working.

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Ultimate Geek
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  Reply # 669221 7-Aug-2012 19:17 Send private message

I was thinking maybe to do with this :

http://www.geekzone.co.nz/forums.asp?forumid=39&topicid=105269

But the dates don't quite line up so it might be a different issue





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Uber Geek
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  Reply # 669300 7-Aug-2012 21:17 Send private message

riahon: I was thinking maybe to do with this :

http://www.geekzone.co.nz/forums.asp?forumid=39&topicid=105269

But the dates don't quite line up so it might be a different issue




Thanks for that link. Yes it could be something to do with that, but never got a letter. Might have to phone them.



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  Reply # 669583 8-Aug-2012 12:54 Send private message

I can confirm it is due to the tivo. For some reason my tivo has only just been added to my broadband, and there is currently estimate time for repair of it. So it looks like my internet usage currently isn't getting metered.

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Trusted
Telecom NZ

  Reply # 669612 8-Aug-2012 14:08 Send private message

There is a very significant amount of back-end infrastructure upgrades going on around this and the good times will only last for so long.  But for the moment your usage is un-metered if you purchased a Tivo off Telecom in the past.




I work for Telecom Spark, but as always my views are my own.



6127 posts

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+1 received by user: 213


  Reply # 669614 8-Aug-2012 14:16 Send private message

plambrechtsen: There is a very significant amount of back-end infrastructure upgrades going on around this and the good times will only last for so long.? But for the moment your usage is un-metered if you purchased a Tivo off Telecom in the past.


Thanks, I actually don't get anywhere near my 120GB cap anyway, so it isn't going to benefit me.

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