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3 posts

Wannabe Geek


Topic # 107745 18-Aug-2012 17:41 Send private message

a question.. i cannot take out my telecom t stick without having to refresh and restore computer to an earlier time, does anyone have a solution as i am finding this t stick to not be very portable, and even if bumped or if i turn computer off having the same issue.

After i have restored the computer I have to reinstall the t stick program. Thanks heaps :)

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  Reply # 674038 18-Aug-2012 17:49 Send private message

Can you provide more detail please

Operating system on PC including service pack?

What Telecom stick and version of software is installed?

John

edit: Make and model of PC?






3 posts

Wannabe Geek


  Reply # 674045 18-Aug-2012 17:59 Send private message

Hi, is an HP Pavilion dv6 Notebook PC
running Windows 7

i have just been into programmes and it is in there 3 times as
Telecom NZ connect Me
Telecom NZ connect Me (Sierra Wireless)
Telecom connect me (ZTE)

The T stick is an MF190

I am not very computer savvy sorry, thanks heaps :)

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  Reply # 674048 18-Aug-2012 18:15 Send private message

Looks like you have a few drivers installed and software versions for different USB modems, I would start by removing the drivers / software that is no longer used,

You might need to remove the drivers in device manager

John







3 posts

Wannabe Geek


  Reply # 674050 18-Aug-2012 18:30 Send private message

hi thanks have had a look in device manager and there is listed

sierra wireless application interface 1 (com7)
sierra wireless application interface 2 (com9)
sierra wireless application interface 3 (com10)
sierra wireless diagonostics interface (com11)

if i delete them all how do i get to work again? sorry to be pain

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  Reply # 674054 18-Aug-2012 18:42 Send private message

The drivers will reinstall only use the modem in one USB port




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  Reply # 674055 18-Aug-2012 18:42 Send private message

Don't mess with Device Manager. First use Control Panel to uninstall the programs. Then you install the program the USB modem you have.




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