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195 posts

Master Geek
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Topic # 108555 31-Aug-2012 17:19 Send private message

Can someone tell me if there is a way to check Telecom Broadband usage without any logins/usernames/etc ?
Some isp's will tell you this information easily but i've found if i'm not the account holder myself (when calling) or have the account holder login details (website) Telecom make it very hard to find something so simple as usage.

Anyone?

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293 posts

Ultimate Geek
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  Reply # 679816 31-Aug-2012 17:26 Send private message

Why can't you just ask the account holder?




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Uber Geek
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  Reply # 679818 31-Aug-2012 17:27 Send private message

Shows Telecom staff are doing their job correct as no ISP should hand over this INFO unless you are authorised to get it even BB usage






195 posts

Master Geek
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  Reply # 679821 31-Aug-2012 17:31 Send private message

joff_nz: Why can't you just ask the account holder?


Because they're away overseas.

293 posts

Ultimate Geek
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  Reply # 679822 31-Aug-2012 17:35 Send private message

And no email?

Not trying to be a jerk but seems a pretty odd post




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195 posts

Master Geek
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  Reply # 679828 31-Aug-2012 17:37 Send private message

johnr: Shows Telecom staff are doing their job correct as no ISP should hand over this INFO unless you are authorised to get it even BB usage


I would agree with you, but usage isn't something to hide. Orcon do it nicely, their homepage tells you the usage for the account for any user. If you can use MB you should be able to tell how many more you can use.

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Uber Geek
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Telecom NZ

  Reply # 679830 31-Aug-2012 17:40 Send private message

You need either the Xtra account or a YourTelecom account to check the usage here:

http://www.telecom.co.nz/internet/broadband/usage/

You would need the permission from the owner of the accounts to login as them.




I work for Telecom Spark, but as always my views are my own.

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  Reply # 679834 31-Aug-2012 18:00 Send private message

Publius:
johnr: Shows Telecom staff are doing their job correct as no ISP should hand over this INFO unless you are authorised to get it even BB usage


I would agree with you, but usage isn't something to hide. Orcon do it nicely, their homepage tells you the usage for the account for any user. If you can use MB you should be able to tell how many more you can use.


How can you see it unless you are logged into an account?




mjb

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Ultimate Geek
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  Reply # 679838 31-Aug-2012 18:04 Send private message

johnr: How can you see it unless you are logged into an account?


Because the HTTP request is coming from the IP address that's currently allocated against the account.

edit: similar to how XT MBB usage is displayed immediately upon visiting http://sphone.telecom.co.nz/ without having to log in.




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  Reply # 679840 31-Aug-2012 18:05 Send private message

mjb:
johnr: How can you see it unless you are logged into an account?


Because the HTTP request is coming from the IP address that's currently allocated against the account.


Cool so you need to be on the end users connection




mjb

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Ultimate Geek
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  Reply # 679841 31-Aug-2012 18:08 Send private message

johnr: Cool so you need to be on the end users connection


Yes.




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Ultimate Geek
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  Reply # 679851 31-Aug-2012 18:32 Send private message

there is a neat little program called traffic usage checker, it supports all the major NZ ISP's and it runs in the taskbar showing your usage as a percentage.


1125 posts

Uber Geek
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  Reply # 679861 31-Aug-2012 18:52 Send private message

gregmcc: there is a neat little program called traffic usage checker, it supports all the major NZ ISP's and it runs in the taskbar showing your usage as a percentage.



+1

great bit of software, thoroughly recommend it, still requires login details but is set and forget simple after that

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  Reply # 679881 31-Aug-2012 19:36 Send private message

+1 to TUC, it's a great app that I've been using for many years.

Of course it does require the login details, so if you don't have these you won't be going anywhere fast..

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Uber Geek
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  Reply # 679890 31-Aug-2012 20:13 Send private message

Oh I wish telecom also implemented the IP thing (showing based on the connected IP address. I've been asking them and telstraclear for years for API access...but I believe they don't want to, as the current model requires some complexity to automate it, and they like this (stops otoo many automated requests). Well thats the explanation I was given.







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  Reply # 679922 31-Aug-2012 22:00 Send private message

It's so useful as an IT Consultant to not need to know a customers login to check their usage, I wish every ISP did it. It's one of the only benefits that Orcon has over say Telecom or VF. Most of the smaller ISP's offer it now.

Hopefully someone who has the ability to add this functionality will read these posts and perhaps make a recommendation to add it for the larger ISPs!

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