"You have received a Telecom Photo/Video Message"

lxsw20

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Topic # 108818 6-Sep-2012 09:39
Hi Guys, Just trying to work out under what circumstances you would receive this as an email. From our Mail logs, it looks like one of our staff got an email from 027XXXXXX@lightsuft.xtra.co.nz Then our systems tried to deliver an Out Of Office back to that and keeps getting bounce backs. How have they sent it to his email address from a text is what I'm trying to work out. eText works the other way and only allows text so don't think it's that. The phone is an iPhone 4s if that changes anything. Thanks, Alex

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Biddle Corp

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Reply # 682157 6-Sep-2012 09:50
It's simply somebody who's sent an MMS message to an email address. *Need help configuring your Linksys ATA or IP Phones for New Zealand? Check my blog post

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Reply # 682159 6-Sep-2012 09:52
What that would be is the user that has sent the picture opted to send it to an email address and not a phone number, which is perfectly possible. You would have to ask the sender why they did it that way. http://www.telecom.co.nz/mobile/yourmobile/messaging/

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Telecom NZ

Reply # 682169 6-Sep-2012 10:01
lxsw20: Hi Guys, Just trying to work out under what circumstances you would receive this as an email. From our Mail logs, it looks like one of our staff got an email from 027XXXXXX@lightsuft.xtra.co.nz Then our systems tried to deliver an Out Of Office back to that and keeps getting bounce backs. How have they sent it to his email address from a text is what I'm trying to work out. eText works the other way and only allows text so don't think it's that. The phone is an iPhone 4s if that changes anything. Thanks, Alex That happens if someone sends a photo message to an e-mail address. So I would contact the 027 number and ask them what photo they were looking to send. I'll check the source e-mail address as I don't think it resolves to a real e-mail address as it's not eText service it's the Photo Messaging service (MMS) that allows you to send Photo Messages (PXTs) to other mobile phone numbers or E-Mail addresses. Does that make sense? I work for Telecom, but as always my views are my own.

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Ultimate Geek

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Reply # 682171 6-Sep-2012 10:02
Thanks for that guys, wasn't aware you could send an MMS to an email address.

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Vodafone NZ

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Reply # 682179 6-Sep-2012 10:19
lxsw20: Thanks for that guys, wasn't aware you could send an MMS to an email address. Yes this was always part of the MMS spec, Instead of putting mobile number in the ' To ' field put a email address it's routed via smtp Systems Engineer Vodafone NZ http://forum.vodafone.co.nz