Any way to remove the "Less than $5 credit remaining" message before making a call?

Forums › Telecom New Zealand, XT Network, Yahoo!Xtra › Any way to remove the "Less than $5 credit remaining" message before making a call?

Jizah

95 posts

Master Geek

Topic # 108937 9-Sep-2012 17:23
As the title says, is there anyway to do this? I have just switched from 2degrees 3 days ago and I am already sick of it. If you've got a text/call/data pack there really isn't any need to be told this every single time you make a call.

richms

8811 posts

Uber Geek

Trusted

Subscriber

Reply # 683505 9-Sep-2012 18:38
Oh yes please, I am using up the mins on my smartphone and it gets real old real quick. Richard rich.ms

1eStar

383 posts

Ultimate Geek

Reply # 683575 9-Sep-2012 20:57
I could tell you the solution but it will cost you $5

lucky015

357 posts

Ultimate Geek

Reply # 683701 10-Sep-2012 09:27
1eStar: I could tell you the solution but it will cost you $5 Actually the minimum topup is $10. I would appreciate seeing this message removed myself, Credit during the month is not required to use the package I am on and I'm sick of being bugged about it. I would topup but it would be a waste of $10 as I am due to start work at a major competitor next week which has a phone and plan included.

jamesweather

49 posts

Geek

Reply # 683952 10-Sep-2012 16:05
I complained about this to Telecom while I was on the free package stuff, and they gave me a credit of $10 to stop the messages. :)

Jizah

95 posts

Master Geek

Reply # 687604 18-Sep-2012 10:48
I just called them about it and he told me that while the message is playing, the phone you are calling will start ringing regardless, so it doesn't delay your call at all. It wouldn't be so bad if this was the case, but I just tested it and that doesn't seem to be correct. And I didn't get any offer to have my phone topped up! Guessing I will just have to switch back to 2degrees, I really don't have the patience for this haha.

jamesweather

49 posts

Geek

Reply # 688103 19-Sep-2012 11:23
You are correct, the phone does not start to ring until the message stops.

skewt

196 posts

Master Geek

Reply # 689296 21-Sep-2012 11:03
Was thinking yesterday how annoying this message is when you have free minutes! hopefully it can be removed

Jizah

95 posts

Master Geek

Reply # 724998 30-Nov-2012 08:12
It's gone! Thank you Telecom. You have no idea how happy you've made me.

Spiker

20 posts

Geek

Reply # 725223 30-Nov-2012 16:46
I stopped getting the message after I put larger amount of credit on the phone. There must be a threshold where it kicks in if you go below it. I try & keep at least $100 on the phone to cover the occasional international calls.

ajobbins

Awesome
3004 posts

Uber Geek

Trusted

Subscriber

Reply # 725247 30-Nov-2012 17:33
Spiker: I stopped getting the message after I put larger amount of credit on the phone. There must be a threshold where it kicks in if you go below it. I try & keep at least $100 on the phone to cover the occasional international calls. I believe $10 was the trigger point. If your balance was => $10, your call proceeded as normal. > $5 but < $10 and you would get a 'Your prepaid account balance is less than $10 message. Under $5 and you got the 'under $5' message. Twitter: ajobbins