Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



666 posts

Ultimate Geek
+1 received by user: 76


Topic # 109172 14-Sep-2012 03:17 Send private message

Ok, I went into Telecom in Lower Hutt to purchase the Samsung Galaxy S3 on the 24month contract and what I did was replace my old sim card with a new one, transferred my old number across, credited the $41 credit to the new Telecom contract account - all of that was done and the lady at the store said it would be out of action for around 4 hours. Well, here is the problem, it is now 3:15am and on the status it says:

Service State: Out of Service
Mobile Network Station: Disconnected

Anyone know what is happening? I've checked the new SIM on my old iPhone 4 and I get the same result regarding not connecting to the network - are there instances where it might take longer than 4 hours? anyone able to follow up on it - the call centre is closed and my only phone (the one I'm having problems with) I can't make a call with.




MacBook Pro 13.3" Mid-2012; iMac 3.4Ghz 27-inch (BTO) Late-2012; HTC One M8, Huawei HG659b


Create new topic
823 posts

Ultimate Geek
+1 received by user: 34


  Reply # 685853 14-Sep-2012 04:18 Send private message

reboot your mobile phone



666 posts

Ultimate Geek
+1 received by user: 76


  Reply # 685855 14-Sep-2012 05:17 Send private message

riahon: reboot your mobile phone


Already done that - multiple times, hasn't changed anything.




MacBook Pro 13.3" Mid-2012; iMac 3.4Ghz 27-inch (BTO) Late-2012; HTC One M8, Huawei HG659b


16530 posts

Uber Geek
+1 received by user: 1417

Trusted
Vodafone NZ

  Reply # 685856 14-Sep-2012 05:56 Send private message

So call the Telecom Help desk and make sure the SIM is active




1762 posts

Uber Geek
+1 received by user: 346

Trusted
Spark NZ

  Reply # 685857 14-Sep-2012 06:16 Send private message

It's probably still in progress. Give 0800800163 a go and ask them.




I work for Spark, but as always my views are my own.

BTR

489 posts

Ultimate Geek
+1 received by user: 102


  Reply # 685918 14-Sep-2012 10:17 Send private message

Telecoms service order probably bombed out.



666 posts

Ultimate Geek
+1 received by user: 76


  Reply # 686294 15-Sep-2012 04:22 Send private message

BTR: Telecoms service order probably bombed out.


I felt like a right twitt - shut down, pulled out the battery and then rebooted 5 times and no improvement but suddenly when I went to the store the person did the very same thing on on reboot everything is working. Oh well, everything is working perfectly - Samsung has definitely made one heck of a gorgeous mobile :D




MacBook Pro 13.3" Mid-2012; iMac 3.4Ghz 27-inch (BTO) Late-2012; HTC One M8, Huawei HG659b


Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Government Limos
Created by networkn, last reply by Bung on 31-Oct-2014 12:39 (94 replies)
Pages... 5 6 7


Snap refuses to replace faulty gear
Created by Brendan, last reply by MadEngineer on 28-Oct-2014 19:07 (92 replies)
Pages... 5 6 7


Shutup and take my money (via NFC on my mobile phone)
Created by sxz, last reply by sonyxperiageek on 31-Oct-2014 22:34 (24 replies)
Pages... 2


How good is your general Science Knowledge?
Created by Aredwood, last reply by Dairyxox on 1-Nov-2014 14:30 (46 replies)
Pages... 2 3 4


OneDrive code giveaway - go!
Created by freitasm, last reply by PhantomNVD on 1-Nov-2014 10:31 (36 replies)
Pages... 2 3


Uber: a cheaper taxi ride?
Created by kingdragonfly, last reply by livisun on 31-Oct-2014 14:47 (34 replies)
Pages... 2 3


DDos Protection from ISP
Created by charsleysa, last reply by freitasm on 31-Oct-2014 12:11 (46 replies)
Pages... 2 3 4


Sky will be 'upgrading software' of My Sky to connect to internet. What does that mean?
Created by Geektastic, last reply by wsnz on 1-Nov-2014 15:23 (29 replies)
Pages... 2



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.