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Telecom NZ

  Reply # 702827 18-Oct-2012 11:33 Send private message

phil1066: Thanks all - I left Telecom/xtra for a reason - dont want to return, dont want to pay anything to them per month, not $2.95 or $20 or even (wasnt expecting to be given a sales pitch on here either) to return to one of the broadband packages.

I dont understand how they say that all photos will be "lost" - as Flickr states:

"Are my photos ever deleted?

No, your photos will not be deleted, unless you do it yourself, or fail to play by our Community Guidelines."

So how does that work?

I'm a photographer, have family photos in their, shared albums etc with family in the UK, belong to local photographers clubs and have contact with other photographers in NZ :-(


Your xtra account gets removed, by extension that also means your Flickr Pro account. So I am fairly confident that your whole flickr pro gets removed.

I suggest you find someone else who is a Telecom customer with Broadband service and transfer your Xtra account to them if they are agreeable if you wanted to keep the xtra and thus Flickr Pro account since you have ceased your billing relationship with Telecom.




I work for Telecom, but as always my views are my own.



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  Reply # 702840 18-Oct-2012 11:47 Send private message

Thanks - gonna jump on social media to see what I can do with Yahoo / Flickr directly - didnt realise that having a Flickr Pro account with my broadband package a few years back would mean a lifetime commitment - htats hardly fair is it?

Or should that be a "lifetime sentence"?

Anyway, appreciate you guys trying :-)

BDFL
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  Reply # 702842 18-Oct-2012 11:50 Send private message

If you want something that you can manage you should investigate OFF-ISP offerings - direct subscription to Flickr Pro, direct subscription to on-line backup plans, your own domain name and email addresses, etc.

What happens is that a lot of people start using services offered by ISPs without looking towards a future where changing ISP is easy as changing clothes - well, it is.




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  Reply # 702848 18-Oct-2012 11:54 Send private message

phil1066: Thanks all - I left Telecom/xtra for a reason - dont want to return, dont want to pay anything to them per month, not $2.95 or $20 or even (wasnt expecting to be given a sales pitch on here either) to return to one of the broadband packages.

I dont understand how they say that all photos will be "lost" - as Flickr states:

"Are my photos ever deleted?

No, your photos will not be deleted, unless you do it yourself, or fail to play by our Community Guidelines."

So how does that work?

I'm a photographer, have family photos in their, shared albums etc with family in the UK, belong to local photographers clubs and have contact with other photographers in NZ :-(


Not a big Flickr user but, surely there's a way to download all of your photos.  Suggest you do that anyway, in case something happens and you lose access to Flickr despite your efforts.

BDFL
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  Reply # 702853 18-Oct-2012 11:57 Send private message

There's no "sales pitch" here. The option is above: download everything now, store on your PC, make sure you have an online backup (in case you lose your laptop, it gets stolen, deleted by mistake or malware) and never use an ISP service to be truly independent.




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  Reply # 702865 18-Oct-2012 12:15 Send private message

phil1066: 

"Have you looked into changing your Flickr email to another address, then simply paying the Flickr Pro levy yourself?"

When I tried this is what I got:
"Yahoo! Broadband Partner users are not authorized to transfer their Flickr account to another Yahoo! ID"



This sounds like a Flickr limitation not a Telecom one, have you asked Flickr support why you can't change your account to Flickr Pro and change your Yahoo Id / email address associated with the account?

Surely they should have a process for that.

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  Reply # 702872 18-Oct-2012 12:22 Send private message

Also you should always keep a copy/backup your originals locally yourself.

Flickr modifies every file uploaded so your original stored on Flickr is not going to be the same as the original from the camera.



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  Reply # 702880 18-Oct-2012 12:39 Send private message

Have raised it with Flickr now :-) thanks

guess I just didnt expect to be locked in completely - that's all :-) not when its something like Flickr :-)

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  Reply # 702913 18-Oct-2012 13:28 Send private message

Maybe you need something like
http://clipyourphotos.com/bulkr

Or see if there's anything else, then start up a flickr pro account independantly.




Previously known as psycik

NextPVR Based HTPC:

2 x HVR3000 - DVB-S - Freeview, HVR3000 - DVB-T Freeview|HD, Nova-T 500 - Dual Freeview|HD, Digital Coax --> Yamaha RX-v540, 8600GT --> Samsung LA46A650D via HDMI
Clients:
Popcorn Hour A-100, 1xATV2, 1xATV3, Roku3
Windows 7 Ultimate Host (Plex Server)
3x2TB, 1x3TB, 1x4TB + 1x1.5TB using DriveBender, VMWare Workstation 10 with 1xW7, 2xW2k3 1xUbuntu 11.10 Desktop, 1xWHS2011, Plex, Crashplan

UnblockUS - Unblock your freedom

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  Reply # 703011 18-Oct-2012 15:20 Send private message

phil1066: 

Telecom have now lost interest in responding to my questions.

I have over 2200 photos in there and looks like Im going to lose the lot.


Sad to say, but this is just more confirmation that you can't trust these kinds of arrangements with corporates. Their interests are not your interests. 

If you want a Flickr (or any other similarly bundled) account...get a free-standing one.  

Maybe they will let you download your content...as Lightbox did before they closed down earlier this year. They recognised it is YOUR content.

I wonder if Xtra / Flickr have any regard for your ownership of that content?  






____________________________________________________
If you're not curious, your brain is already dying...if not dead.



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  Reply # 703060 18-Oct-2012 16:41 Send private message

I use Picasaweb for my photos and it's free. Nothing to do with any ISP whatsoever. There's also a paid version as well.

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  Reply # 703065 18-Oct-2012 16:43 Send private message

Based on a couple of old threads on the Flickr help forum (http://www.flickr.com/help/forum/en-us/72157629453352268/ for example), Flickr can transfer it manually for you if you contact their support department - you just can't do it from the frontend. So put in a help ticket and they should be able to sort it for you.

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  Reply # 703083 18-Oct-2012 16:50 Send private message

As good as advice "your should have a backup is" it mostly doesn't help. For most people I would expect the issue is less the missing photos, but the missing metadata (titles, descriptions), grouping in collections and sets - that is the issue. Something that goin g to the original photo won't help.





Previously known as psycik

NextPVR Based HTPC:

2 x HVR3000 - DVB-S - Freeview, HVR3000 - DVB-T Freeview|HD, Nova-T 500 - Dual Freeview|HD, Digital Coax --> Yamaha RX-v540, 8600GT --> Samsung LA46A650D via HDMI
Clients:
Popcorn Hour A-100, 1xATV2, 1xATV3, Roku3
Windows 7 Ultimate Host (Plex Server)
3x2TB, 1x3TB, 1x4TB + 1x1.5TB using DriveBender, VMWare Workstation 10 with 1xW7, 2xW2k3 1xUbuntu 11.10 Desktop, 1xWHS2011, Plex, Crashplan

UnblockUS - Unblock your freedom

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  Reply # 703107 18-Oct-2012 17:58 Send private message

Flicker pro has always been a service just for telecom customers if you have an active account with them. Otherwise you have to pay flicker seprately. I don't see what the issue is. If the OP wants to keep the account, just pay flicker directly. It sounds like they have been getting a paid service for a long time for free, which isn't really something to complain about, it was always going to end at some point..

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  Reply # 703128 18-Oct-2012 18:42 Send private message

phil1066: Thanks all - I left Telecom/xtra for a reason - dont want to return, dont want to pay anything to them per month, not $2.95 or $20 or even (wasnt expecting to be given a sales pitch on here either) to return to one of the broadband packages.

I dont understand how they say that all photos will be "lost" - as Flickr states:

"Are my photos ever deleted?

No, your photos will not be deleted, unless you do it yourself, or fail to play by our Community Guidelines."

So how does that work?

I'm a photographer, have family photos in their, shared albums etc with family in the UK, belong to local photographers clubs and have contact with other photographers in NZ :-(


It means when xtra withdraws your login you wont be able to login your flickr ... It will still be there, but no human can log into it

You can pay to keep xtra alive or

Open a new flickr, ask them to merge, then pay to have flickr pro.

Two solutions one simple one more involved




Apologies for poor typing standards when on Samsung S4 [swype's fault]/iPad 2 Wifi[too slow to use!]

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