nzlpablo: I decided to register here just to add my complaint to the pile...
After being a Telecom customer for over a decade (even working for them for ~5 years) I'm now losing access to years and years of emails (plus having to update the email address for every website/forum/whatever I've ever registered for online, ever).
So what, you're not a Telecom customer anymore? You might say. Well, two things I'd like to point out:
1) Anyone can go and register for a free yahoo.co.nz email address. I would have done that at the start if I realised that Xtra would hold my email archives captive if I end my services with Telecom.
2) It just serves me to never want to return to Telecom as a customer, and never to recommend friends or family to use them.
I'd be happy to pay $2.95 a month to keep the address if that was an option.
Also, as a final thought, compared to most free email services, Yahoo!Xtra has the highest amount of advertising, the most INTRUSIVE advertising (full-colour flash-based ads in a side-bar in every email folder and message, that you can't get rid of), and the most downtime/glitches/delayed messages. The mind boggles.
couldn't you forward all the emails you want to keep to your new email address?
( and you have now leart a valuable lesson about the dangers of bundling services that you may want to 'unbundle' when you move ISPs :P )
I know Orcon do 'free email for life' (good on them) but what happens at other ISPs (vodafone etc) when you leave but want to retain your email address? Isn't it basically the same thing?