nzlpablo: Thanks for the rational responses. The real issue is that people aren't being told exactly what they're signing up for.
Here are the facts, as simply laid out as possible:
1. A "Yahoo! Mail account" is free for life.
2. Telecom explicitly state that customers get a "Yahoo! Mail account"
3. Telecom customers do not get to keep their "Yahoo! Mail account" for life
Could someone at least acknowledge the discrepancy between these points? I feel like I'm speaking another language here.
Here are the facts you are making a point of leaving out: almost every single ISP in New Zealand, except for Orcon, will not keep your email address for life for free. Some will let you keep the address for a monthly fee, some won't even give you this option.
Having said that, your posts are coming through to myself and some moderators as someone from the competition trying to paint the product/service as a bad thing.
So I asked this side of the discussion to die. If it doesn't ban hammers will fly.