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208 posts

Master Geek
+1 received by user: 10


Topic # 111477 4-Nov-2012 23:33 Send private message

Hi guys, is anyone of you requested this with telecom with regards to the ipHone's voicemail.. on my current iphone (voda) whenever i receieved voicemail, my iphone's phone icon would have red dot on it. indicates that i have new voicemail message rather getting sms message that I have new voicemail.
It was JOHNR from voda helped me on this on my phone.. so just wondering if Telecom can do this as well??

thanks guys!

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178 posts

Master Geek
+1 received by user: 5


  Reply # 711978 4-Nov-2012 23:55 Send private message

I see, You can send a SMS with OFF to 178 to disable Voicemail Viewer. That will give you ICON as John mentioned.. If it still does not work call into store or call the contact centre to check voicemail notification is provisioned.

 

@JohnR: I just assumed the OP had an older iPhone with an older SIM as this was a common issue in the past with the older (possibly V2?) Mini SIM's. You would only get the Red Icon and the voicemail 'button' on the dialler would not dial out to the voicemail box number.

 

*edit: Typo

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