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Topic # 111573 7-Nov-2012 17:55 Send private message

I live in Clarks Beach area, and am supposedly covered by a new VDSL2 cabinet (WAF/A) installed in September (according to Chorus Service Availability Tool), but my Telecom broadband speed is still dismal, as it has been since moving here around 3 years ago.

As you can see below, my speeds are pretty useless, and that's not even the slowest it gets. In the past couple of months (maybe somehow related to the cabinet install?), the modem has been dropping the connection several times during the day, sometimes reconnecting with a download speed as low as 70 kbit/s. I am often forced to sit there restarting the modem over and over until it connects at an acceptable speed (download speed never gets above around 550kbit/s).

It seems obvious from my speed and attenuation that I'm still being connected to the exchange a few kilometers away. I was under the impression that even though I would need to switch plan and modem to use VDSL2, the cabinet would still include ADSL2 equipment as well. Is this correct? Surely VDSL2 wouldn't be offered in an area that can't even achieve normal ADSL performance? I emailed Chorus and simply got told that the cabinet upgrade doesn't mean I will be automatically upgraded to VDSL, which I already knew.


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  Reply # 713811 7-Nov-2012 20:56 Send private message

samnorr: From the Chorus SAT webpage:

Dates provided are when end users are expected to benefit from upgrades. This may be up to 90 days after our equipment installation dates.

Maybe I will try asking Telecom to do another check then. But just for clarification on my original question - a VDSL2 cabinet should definitely include ADSL2 equipment also? My response from Chorus kind of made it sound like I would need a VDSL2 plan to see any benefit from the cabinet.


Ahh I see you asked this question back in Feb... :)

Just a heads up on this, I still don't think the cabinet has been installed and I've just pinged the Chorus guys again to get back to me when it has been commissioned.

In theory it should be here... But of course this Street View photo is out of date, when I spoke with someone else who lives in the area he told me it wasn't much different to when the photo was taken (ie No Cabinet in place yet).  It should of look like this... or better yet like this since Chorus would have finished.

Feel free to email me at pl at telecom dot co dot nz and I will add you onto the list with the other guy who is wanting to know when WAF/A gets commissioned.




I work for Telecom, but as always my views are my own.

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  Reply # 717342 14-Nov-2012 20:11 Send private message

Looking at the latest Excel sheet from the Chorus website is says:

 WAF WAIAU_PA WAF/A 07WAF2C N 5 Q2

Which is quarter 2, year 5!

That's along way off.




Chorus has spent $1.4 billion on making their ADSL broadband network faster. Why not spend a couple of hundred to make sure you are getting the most out of your connection?
Geekzone special price: $150* for master splitter install, normally $200+ through your ISP. Auckland and Waikato areas.
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I install - Naked DSL, DSL Master Splitters, VoIP, RBI Rural Broadband. Also a dealer for WorldxChange.
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