Open Term Plan, 1gig data. Average 800 meg, odd overrun of cap. Today, somehow, I have managed to blow through 600meg & counting which is completely out of the norm.
Data usage alert wise today I received:
- 70% (778.6 MB) usage text at 8:55am
- 100% (1085.7 MB) usage text at 11:26am
- 120% (1274.8 MB) usage text at 1:12 pm
I was obviously suspicious of this at the 3rd text so disabled mobile data (Settings -> General -> Mobile Data -> switch it to off). 3G icon disappears from the screen etc. Went through and checked location services were off for everything at this stage (I do use 4sq, find friends but going back to average use it is not cap blowing material).
Keep checking the Your Telecom usage page and it still increases. So at 4pm on the train home i check data is disabled again, turn off my phone. Get home, roughly an hour later and data has continued to be used!
Data usage during this time:
- 4:04pm - 1367.9 MB
- 5:17pm - 1466.1 MB
Obviously get home, ring the help desk. Explain the situation, get put through to the iPhone helpdesk. They 'reset my data' and i need to monitor it to see if it continues. I did raise the idea that maybe my data is being used up by some form of upstream fault / denial of service attack but this is beyond them and they want to only consider the handset.
Solution from iPhone help desk, should data continue to be used? Is to have my handset checked out.
Help! Can one of the technical people from Telecom take a look and see if anything is amiss as I find it very hard to believe that the usage is so far behind or that my handset is at fault when it is off / has data disabled.