Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



114 posts

Master Geek


Topic # 112116 27-Nov-2012 07:23 Send private message

so, am just wondering if I have misread something.  What do people think of this advert on telecoms page

http://store.telecom.co.nz/mobile/personal/phone-details/samsung-galaxy-ace-2-black/prepaid

specifically

Heaps of storageComes with a whopping 4GB internal memory for all your files and photos.


Brought two of these phones and love them, but started to wonder why Kies showed only 1gb of internal memory, so I wrote Samsung. 

Their reply.

total internal memory is 4gb, however part of this is reserved for the main operating system on the phone and default applications, this reserved partition you will not have access to

I'll just get some extra memory, but seriously is it just me or has telecom mislead with their advert? 

Create new topic
3327 posts

Uber Geek
+1 received by user: 55

Trusted

  Reply # 723370 27-Nov-2012 07:35 Send private message

This is standard practice at the moment with most companies.

I have seen some starting to specify the approximate amount of capacity left after the OS and other apps.

Telecom should have at least put in an asterisk for more info on what the 4GB means.

350 posts

Ultimate Geek
+1 received by user: 7


  Reply # 723503 27-Nov-2012 11:01 Send private message

It seems to be a common theme ... the user guide being the only place it mentions the OS usage.


GSMArena (http://www.gsmarena.com/samsung_galaxy_ace_2_i8160-4559.php)

Internal     4 GB storage, 768 MB RAM


User Guide (http://www.telecom.co.nz/digital-content/assets/documents/mobile/samsung-galaxy-ace-2-userguide.pdf)

The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory.


Samsung website - NZ (http://www.samsung.com/nz/consumer/mobile-phone/mobile-phone/smartphone/GT-I8160OKLTNZ-features)

Huge 4GB memory capacity and powerful battery also support extensive and great usage.


Samsung website - UK (http://www.samsung.com/uk/consumer/mobile-devices/smartphones/android/GT-I8160OKABTU)

Store more, thanks to 4GB embedded memory




Current Phone:
- Android: Samsung SM-N9005 Galaxy Note 3
(XT)
- Win Phone 8: Samsung ATIV S
(XT)

Current Tab: Acer Iconia Tab A500

Twitter: qraider



114 posts

Master Geek


  Reply # 724464 29-Nov-2012 07:18 Send private message

it does, at least to me seem like false advertising on telecom's part by not listing the actually amount of internal memory for personal use

Hawkes Bay
8481 posts

Uber Geek
+1 received by user: 3

Mod Emeritus
Trusted
Subscriber

  Reply # 724487 29-Nov-2012 08:24 Send private message

Dear Telecom,

I feel misled by your advertising claims regarding this phone. It does have 4GB storage, but only 1GB accessible for storing items that you say there is 4GB for.

Can I please get a refund? Or perhaps a 4GB microSD card to boost the accessible storage to the claimed amount?

Regards,

alienwithin




Visit http://www.thecloud.net.nz for New Zealand based Hosted Exchange, Virtual Servers, Web Hosting, FTP Backup & more.
(1GB free FTP storage, or larger plans from $5.75)
 
 - Setup your own mailserver at home on Ubuntu Server - full step by step howto here.
 - Have you seen this: Nathan "KFC4LIFE" Dunn.


5390 posts

Uber Geek
+1 received by user: 223

Subscriber

  Reply # 724492 29-Nov-2012 08:40 Send private message

alienwithin: it does, at least to me seem like false advertising on telecom's part by not listing the actually amount of internal memory for personal use


I suspect that carriers only publish what the manufacturer gives them..




Regards,

Old3eyes



114 posts

Master Geek


  Reply # 724521 29-Nov-2012 09:18 Send private message

actually Tony, I don't want a refund, I like the phone and simply put 16gb in each phone. But the wording on their advert does need to be changed when it says "Heaps of storage Comes with a whopping 4GB internal memory for all your files and photos"

1738 posts

Uber Geek
+1 received by user: 327

Trusted
Spark NZ

  Reply # 724612 29-Nov-2012 12:26 Send private message

alienwithin: actually Tony, I don't want a refund, I like the phone and simply put 16gb in each phone. But the wording on their advert does need to be changed when it says "Heaps of storage Comes with a whopping 4GB internal memory for all your files and photos"


I'll talk to the web site / branding folks and see what can be done.




I work for Spark, but as always my views are my own.



114 posts

Master Geek


  Reply # 724631 29-Nov-2012 13:00 Send private message

thank you

314 posts

Ultimate Geek
+1 received by user: 12


  Reply # 724765 29-Nov-2012 17:11 Send private message

Keep in mind that almost all other manufacturers list the total memory, not the memory accessible on the data partition. (this includes memory cards and usb drives)

Apple products are all sold in a 16/32/64 etc variant but no one seems to complain about there only being 13gb of accessible space on a 16gb iPhone.

I guess it's more a matter of wording that's the problem as they are drawing attention to the memory. But even so, I don't think it's that big a deal.

Also as mentioned earlier, it's likely that they are just working off the specs given to them by the OEMs

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Windows 10 announced, as well as developer preview
Created by macuser, last reply by Behodar on 2-Oct-2014 11:24 (74 replies)
Pages... 3 4 5


Moment of Truth?
Created by BarTender, last reply by JimmyC on 29-Sep-2014 09:16 (441 replies)
Pages... 28 29 30


Can i have 2 ISP's at home?
Created by ReckITT, last reply by Lazarui on 30-Sep-2014 18:15 (49 replies)
Pages... 2 3 4


Why is your nickname what it is, what are the origins of it?
Created by Presso, last reply by xontech on 2-Oct-2014 11:02 (91 replies)
Pages... 5 6 7


What time will the Apple Store online be selling the iPhone 6?
Created by scotiwis, last reply by Bextinaa on 2-Oct-2014 09:53 (121 replies)
Pages... 7 8 9


iPhone 6 From Spark - Order Dates and Pricing?
Created by Otagolad, last reply by mahdibassam on 1-Oct-2014 17:03 (348 replies)
Pages... 22 23 24


Easiest way to have iPhone warranty service
Created by JoshWright, last reply by nitrotech on 30-Sep-2014 21:37 (15 replies)

Registering with metaname
Created by freitasm, last reply by freitasm on 30-Sep-2014 18:16 (13 replies)


Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.