Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



20 posts

Geek
+1 received by user: 3


Topic # 112606 13-Dec-2012 23:34 Send private message

It's weird as I am still getting issues with internet being dropped recently and this is very frustrating !!. From what I can from the this forum section and which I experienced too, there was a drop of internet connection 2012-12-11 but is anyone still getting internet disconnections after that 11th?.
I have no clue what to do when the internet drops other than just sit and wait for it to come back online.

Btw, Im in Auckland

View this topic in a long page with up to 500 replies per page Create new topic

This is a filtered page: currently showing replies marked as answers. Click here to see full discussion.

1725 posts

Uber Geek
+1 received by user: 323

Trusted
Telecom NZ

  Reply # 738286 29-Dec-2012 12:17 Send private message

RunningMan:
iPhysc:
I am not sure because this disconnecting started when I came back from a vacation on the 10th and on the 11th the telecom had a broadband outage. If it is something to do with the alarm time/date, then do I just need to look at the alarm manual and set the date and time correctly?


You could try, but ultimately this isn't solving the problem, it's just moving the symptoms so they are a problem some other time. It's like putting a sticking plaster on a broken leg.

The way to isolate internal wiring faults is to install a master splitter. It prevents 100% disconections from line grabbers (including alarms), reflections from line stubs, interferrence from dodgy wiring or other phones, DSL noise on the voice circuit, as well as making tea and toast in the morning for breakfast ;-)


Again can only agree with you RunningMan, along with all the other professional advice you're being given on here iPhysc..

I'll add to RunningMan's comments which should really read:

The only way to resolve your broadband disconnect issues is to have a (professionally) installed Master filter at the ETP or where the outside cable comes into your house BEFORE the Alarm.  The BEFORE the alarm VERY important.  Otherwise you're wasting money as it won't resolve the problem and you will come back here and complain to us that it's still not solved after paying for an install of $200.

As I said before either directly via Telecom and it would be ~$200, or since you're in Auckland fellow Geekzoner CoffeeBaron does an excellent job.

No ammount of installing in-line filt ers or configuration changes to your alarm such as changing the date/time, removing the number it dials will permanently fix the disconnect problems or speed issues your having.  You may be able to improve the disconnect issues by reconfiguring your alarm, but I couldn't say that for sure as running the line through alarm systems before hitting your router is extremely well known to cause all sorts of weird issues.  Had that exact same issue with my neighbours parents who had that issue and after the master filter was installed before the alarm, all the problems went away.

I'm suprised you're still coming back with different options or thoughts on "how" it could be fixed, when everyone here has universally said the only way to solve it is to get a properly installed Master Filter.





I work for Telecom, but as always my views are my own.

View this topic in a long page with up to 500 replies per page Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Hierarchy of a mistake: Gerry Brownlee
Created by joker97, last reply by sir1963 on 25-Jul-2014 18:36 (62 replies)
Pages... 3 4 5


MH 17 "shot down" all dead
Created by joker97, last reply by ScuL on 24-Jul-2014 21:40 (203 replies)
Pages... 12 13 14


Geekzone giveaway: Thecus N2310 NAS
Created by freitasm, last reply by Tk421nz on 25-Jul-2014 17:38 (85 replies)
Pages... 4 5 6


Is chorus going to deliberately slow adsl internet down
Created by rugrat, last reply by Ragnor on 25-Jul-2014 15:52 (49 replies)
Pages... 2 3 4


Sickening floral smell in car, What next?
Created by TimA, last reply by Journeyman on 25-Jul-2014 16:39 (41 replies)
Pages... 2 3


Huge Fuss, didn't even make it a year.
Created by networkn, last reply by Glassboy on 22-Jul-2014 19:50 (121 replies)
Pages... 7 8 9


Skinny's new aggressive ad campaign
Created by Yabanize, last reply by Yabanize on 22-Jul-2014 23:35 (52 replies)
Pages... 2 3 4


Giving notice
Created by IlDuce, last reply by kharris on 24-Jul-2014 17:36 (15 replies)


Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.