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161 posts

Master Geek
+1 received by user: 4


Topic # 112730 18-Dec-2012 15:55 Send private message

Hi All

I have just looged in to my Telecom BB usage meter and the plan Description that is listed has changed from "Home Broadband 150GB - RS" to "Home Broadband 150GB Ultra VDSL (RS)"

Have Telecom Started to roll out access to VDSL on the sly with out telling people.

this seems to have changed yesterday (the 17th) as i have a new Allocation of data that will run out on the 19th (my usual rollover day)

I know i am on a VDSL capable Cabinet but my understanding was that Telecom was not planning on offering VDSL at this stage

I am trying to ring them to get confirmation but the wait time is on the long side with a cable fault in the Wellington/Lower Hutt region

has anyone else noticed this.
 

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1937 posts

Uber Geek
+1 received by user: 473

Trusted
Spark NZ

  Reply # 734909 19-Dec-2012 13:14 Send private message

Final update:

Sorry guys, this was due to a manual data entry error generated by a provisioning team member and it has now been rectified.

Regards
Neil G

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