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51 posts

Master Geek


Topic # 112793 20-Dec-2012 15:15 Send private message

Hi, I've got a user here that is complaining that when someone leaves him a message he gets emailed that he's got a voicemail.

This appears to be in the emails not the text messages and sure enough it shows up in his Exchange email box.

Is there an option in the Galaxy Y that could be causing this or what? There's nothing configured in our system to cause this.

Thanks folks.

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xpd

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  Reply # 735568 20-Dec-2012 15:16 Send private message

Does he have Sync SMS enabled in his Exchange account settings ?




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51 posts

Master Geek


  Reply # 735569 20-Dec-2012 15:21 Send private message

Not sure.

That would make sense.

I guess I'd need him here to check. He's a field tech so he's out of the office and frankly I don't want to talk him over the phone because he's also not the most tech savvy person either.

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Master Geek
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  Reply # 735924 21-Dec-2012 10:42 Send private message

Does he have something like OCV with his company and exchange account? If can email you the message etc. ^AB

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