Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



340 posts

Ultimate Geek
+1 received by user: 3


Topic # 112806 21-Dec-2012 00:26 Send private message

Hi

Its now passed midnight but the data check still lists last billing period and data

when can I safely use the new 120gb data so I dont get extra charges of $2 per gb

I think it didnt reset until 3am last bill cycle and it added the data to excess
instead of debting the new 120gb cycle since it was passde midnight when I kicked
of downloads..
not sure if going to get billed for it still.. as it didnt seem to be unless shows up
on the next bill as it might got split? as they billed for half the gigs excess it said
we did.. maybe the waived it as was passed midnight will know for sure on next
bill I guess.

gets confusing the bills of xtra i think




Create new topic
640 posts

Ultimate Geek
+1 received by user: 19


  Reply # 735818 21-Dec-2012 01:59 Send private message

Been ages since i checked mine.

But when i did, it was about 8am in mourning it went to zero data.

It must change some time after midnight, as if checked 1 am it still showed previous periods usuage.

It could be before 8am, that's just when I got up and saw it had gone to zero.

Sorry, don't know when safe to use data without excess charge, as I'm on flat rate.



340 posts

Ultimate Geek
+1 received by user: 3


  Reply # 735819 21-Dec-2012 02:08 Send private message

this weeks its 2am.. just turned over now
seems theres a bit of grey area where it dont add the data on by looks

data cap tracking has always been flaky.. saying used too much etc
over the years

so yeh it seems random.. and some data might get added on as excess and some dont

hit and miss from what I see

thanks anyhow.. jus thave to live with the "non black and white": system for now

1725 posts

Uber Geek
+1 received by user: 323

Trusted
Telecom NZ

  Reply # 735964 21-Dec-2012 11:39 Send private message

The data usage and how it's display online is somewhat disconnected and not real time (more like "near real time").

So even if the usage on the online meter ticked over at 2am, your metered usage should tick over at midnight from your anniversary date and start counting from then.

A reboot of your modem also helps to kick the billing system into line otherwise it does some interesting calculations based on the timestamp vs your session start times.





I work for Telecom, but as always my views are my own.



340 posts

Ultimate Geek
+1 received by user: 3


  Reply # 735979 21-Dec-2012 12:01 Send private message

yeh I reboot several times.. however last billing I kicked it off at midnight and the 7 gb showed up
not on the new bill tracking

as I said have to wait and see if get billed for it which we shouldnt as it means they made an extra 14 dollars

also I know with bmextreme I downloaded over 1gb and had 600mb left on old bill
and it didnt show up on the new month or the old mionth
i did kick of downloading after 1:30am just incase and 2 reboots.

so maybe the system is still not accurate and people could be over charged?

perhaps its works like swings and round bouts some gigs get charged and some get free LOL

i think though perhaps telecom just gives away the gigs in the grey zone in the change over
lets hope :)

83 posts

Master Geek
+1 received by user: 3


  Reply # 736007 21-Dec-2012 13:19 Send private message

If you're on a 120gb plan, have you looked at changing to the new plans for more data?

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Lightbox press event release
Created by freitasm, last reply by PhantomNVD on 2-Aug-2014 18:01 (149 replies)
Pages... 8 9 10


What are my rights - Refund for Non-Delivered Goods?
Created by Krishant007, last reply by joker97 on 2-Aug-2014 20:26 (29 replies)
Pages... 2


New Mobile plans coming?
Created by nunasdream, last reply by kawaii on 2-Aug-2014 11:36 (109 replies)
Pages... 6 7 8


Are IT staff supposed to know everything
Created by BTR, last reply by gehenna on 2-Aug-2014 16:41 (47 replies)
Pages... 2 3 4


Google Launcher now available to Android 4.1 devices and up
Created by freitasm, last reply by Presso on 2-Aug-2014 18:41 (19 replies)
Pages... 2


Somewhat nice convertable/similar that doesnt look like a ladies car?
Created by richms, last reply by KiwiNZ on 2-Aug-2014 17:28 (38 replies)
Pages... 2 3


2010 Honda Jazz, Suzuki Swift - which has higher maintenance cost?
Created by joker97, last reply by jonathan18 on 31-Jul-2014 10:47 (76 replies)
Pages... 4 5 6


Does acupuncture work?
Created by timmmay, last reply by timmmay on 1-Aug-2014 19:22 (52 replies)
Pages... 2 3 4



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.