Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

Forums › Telecom New Zealand, XT Network, Yahoo!Xtra › Data Cap reset question


259 posts

Ultimate Geek
Topic # 112806 21-Dec-2012 00:26 Send private message

Hi

Its now passed midnight but the data check still lists last billing period and data

when can I safely use the new 120gb data so I dont get extra charges of $2 per gb

I think it didnt reset until 3am last bill cycle and it added the data to excess
instead of debting the new 120gb cycle since it was passde midnight when I kicked
of downloads..
not sure if going to get billed for it still.. as it didnt seem to be unless shows up
on the next bill as it might got split? as they billed for half the gigs excess it said
we did.. maybe the waived it as was passed midnight will know for sure on next
bill I guess.

gets confusing the bills of xtra i think

Create new topic
545 posts

Ultimate Geek
  Reply # 735818 21-Dec-2012 01:59 Send private message

Been ages since i checked mine.

But when i did, it was about 8am in mourning it went to zero data.

It must change some time after midnight, as if checked 1 am it still showed previous periods usuage.

It could be before 8am, that's just when I got up and saw it had gone to zero.

Sorry, don't know when safe to use data without excess charge, as I'm on flat rate.



259 posts

Ultimate Geek
  Reply # 735819 21-Dec-2012 02:08 Send private message

this weeks its 2am.. just turned over now
seems theres a bit of grey area where it dont add the data on by looks

data cap tracking has always been flaky.. saying used too much etc
over the years

so yeh it seems random.. and some data might get added on as excess and some dont

hit and miss from what I see

thanks anyhow.. jus thave to live with the "non black and white": system for now

960 posts

Ultimate Geek

Trusted
Telecom NZ
  Reply # 735964 21-Dec-2012 11:39 Send private message

The data usage and how it's display online is somewhat disconnected and not real time (more like "near real time").

So even if the usage on the online meter ticked over at 2am, your metered usage should tick over at midnight from your anniversary date and start counting from then.

A reboot of your modem also helps to kick the billing system into line otherwise it does some interesting calculations based on the timestamp vs your session start times.




I work for Telecom, but as always my views are my own.



259 posts

Ultimate Geek
  Reply # 735979 21-Dec-2012 12:01 Send private message

yeh I reboot several times.. however last billing I kicked it off at midnight and the 7 gb showed up
not on the new bill tracking

as I said have to wait and see if get billed for it which we shouldnt as it means they made an extra 14 dollars

also I know with bmextreme I downloaded over 1gb and had 600mb left on old bill
and it didnt show up on the new month or the old mionth
i did kick of downloading after 1:30am just incase and 2 reboots.

so maybe the system is still not accurate and people could be over charged?

perhaps its works like swings and round bouts some gigs get charged and some get free LOL

i think though perhaps telecom just gives away the gigs in the grey zone in the change over
lets hope :)

70 posts

Master Geek
  Reply # 736007 21-Dec-2012 13:19 Send private message

If you're on a 120gb plan, have you looked at changing to the new plans for more data?

Create new topic





Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when new jobs are posted to our jobs board:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »
New Zealand game developers conference expects big audience
Posted 20-Jun-2013 09:21

Vodafone launches 4G in Queenstown ahead of Winter Festival
Posted 20-Jun-2013 08:52

AVG Technologies launches AVG CloudCare in Australia and New Zealand
Posted 20-Jun-2013 08:42

Investor Rowan Simpson backs Timely
Posted 19-Jun-2013 14:36

Orcon Genius Go app set home lines free
Posted 19-Jun-2013 14:26

New Slingshot "Global Mode" gives access to world of content
Posted 19-Jun-2013 13:00


Trending now »
Hot discussions in our forums right now:

Sky outbid for EPL rights (Premier League Pass discussion)
Created by JonnyCam, last reply by mdf on 20-Jun-2013 11:05 (250 replies)
Pages... 15 16 17

I am been sued - HELP!
Created by BaaaaD, last reply by nickrout on 20-Jun-2013 10:14 (66 replies)
Pages... 3 4 5

Orcon Genius Go discussion
Created by freitasm, last reply by ptinson on 20-Jun-2013 10:17 (63 replies)
Pages... 3 4 5

Condenser Dryer: anyone has one?
Created by joker97, last reply by graemew on 18-Jun-2013 21:08 (31 replies)
Pages... 2 3

Slingshot Global Mode announced
Created by freitasm, last reply by merve0o0 on 20-Jun-2013 09:44 (49 replies)
Pages... 2 3 4

Slow YouTube Response
Created by SneakerPimps, last reply by mercutio on 18-Jun-2013 21:34 (23 replies)
Pages... 2

Calling all mazda 3/Axela owners in NZ
Created by coolcat21, last reply by Kingy on 19-Jun-2013 09:51 (37 replies)
Pages... 2 3

Finding strongest carrier signal in a given location
Created by timmmay, last reply by timmmay on 16-Jun-2013 14:51 (16 replies)
Pages... 2


Geekzone Jobs »
Most recent NZ jobs in technology:

.NET Developer / Solution Architect
Posted 20-Jun-2013 10:38

Telecommunications Designers/Cad Operators
Posted 20-Jun-2013 10:38

Unity Game Engine Developer Required $80-120K
Posted 20-Jun-2013 10:38

Senior Systems Administrator
Posted 20-Jun-2013 09:38

Developer-HTML 5/Javascript. $80-90k
Posted 20-Jun-2013 09:38

C++ Senior Developer $90-$120k neg
Posted 20-Jun-2013 09:38

C++ Gaming Developer Required - $75-120K
Posted 20-Jun-2013 09:38


Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Updates »
Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.