Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



296 posts

Ultimate Geek
+1 received by user: 7


Topic # 112825 22-Dec-2012 14:37 Send private message

I moved my Broadband to Telecom recently, ended up being without land line or broadband for 2-3 days, should have learnt but I thought it was just a miscommunication as advised by Telecom.
So, decided to move my mobile number by going to a store Thursday evening, was told porting will be done in 4 hours. It was finally ported Friday evening.  Have been sending text messages to my friends etc but never got any reply from anyone. So, decided to call few of them this afternoon and they all have been replying but I'm not receiving.  Did a few tests, my number can only receive text messages from telecom network.  Called telecom, they said something went wrong with porting and nothing can be done till Monday, isn't this ridiculous? Has anyone else ever experienced anything like this??

Create new topic
210 posts

Master Geek
+1 received by user: 4


  Reply # 736341 22-Dec-2012 14:48 Send private message

I had the same problem a couple years ago when I ported my number to Vodafone just before a weekend, I just had to wait it out and they fixed it on the Monday.



296 posts

Ultimate Geek
+1 received by user: 7


  Reply # 736342 22-Dec-2012 14:56 Send private message

Did you receive any missed text messages when the problem was fixed or only the one's sent after the fix came through?

210 posts

Master Geek
+1 received by user: 4


  Reply # 736344 22-Dec-2012 15:03 Send private message

No I don't think I ever received the missed txts.

169 posts

Master Geek
+1 received by user: 2


  Reply # 736689 23-Dec-2012 21:03 Send private message

Report the problem to Telecom straight away. I have encountered this issue with about 3 ports this year and it takes them a few working days to correct.

1402 posts

Uber Geek
+1 received by user: 55

Trusted

  Reply # 736768 24-Dec-2012 08:42 Send private message

I assume you've rung the Mobile Helpdesk on 0800 800 163 and got them to check what's going on?




Check out my Mobile Cell Site Google Maps KML Files in my blog.
Now using Google Fusion Tables or Address Lookup or GPS using Smartphone
I update it on a monthly basis automatically from RSM.



296 posts

Ultimate Geek
+1 received by user: 7


  Reply # 736796 24-Dec-2012 09:57 Send private message

I rang 123 on Saturday, was transferred to complex technical support who said porting team need to fix this problem. Called 0800 800 163, lady I spoke to says porting team have fixed the problem and I need to restart my phone, she also reset my number or something. Now, I can't even make any calls, lol. It's become worse, still on the phone, she is transferring me to complex technical support.

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Warning: Rage Ahead - Campbell Live and childhood poverty
Created by kawaii, last reply by Dingbatt on 3-Sep-2014 09:08 (140 replies)
Pages... 8 9 10


Does NZ need better gun laws?
Created by mattwnz, last reply by kawaii on 3-Sep-2014 05:40 (105 replies)
Pages... 5 6 7


What tyre brand/model to look at ?
Created by Mark, last reply by Oblivian on 2-Sep-2014 21:36 (35 replies)
Pages... 2 3


Judith Collins: I am resigning
Created by Presso, last reply by gzt on 2-Sep-2014 11:42 (109 replies)
Pages... 6 7 8


VideoEZY OnDemand
Created by Andib, last reply by sen8or on 3-Sep-2014 07:45 (64 replies)
Pages... 3 4 5


Cirque du Soleil Cellphone Hijack
Created by myopinion, last reply by PhantomNVD on 1-Sep-2014 18:01 (21 replies)
Pages... 2


Orcon Global Mode launched
Created by freitasm, last reply by shk292 on 1-Sep-2014 11:32 (132 replies)
Pages... 7 8 9


Lightbox press event release
Created by freitasm, last reply by IcI on 30-Aug-2014 17:54 (562 replies)
Pages... 36 37 38



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.