I am struggling with Telecom website. Trying to understand where to add extra Data, navigating through My Telecom page is just...horrible!
Points to improve:
1. Took me 15 mins to find out where to sign up for 1GB data pack. Why cant everything be done from My Telecom main page?
2. The billing system needs a major overhaul - it is quite confusing to understand what I am billed for and those pointless data call information should be removed.
Hint: look at vodafone and 2degrees billing system and online website.