Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Buying anything on Amazon? Please use the Geekzone Amazon aff link.




13 posts

Geek


Topic # 112915 27-Dec-2012 11:34 Send private message

Hi guys my friend have iphone 5 from telecom he need to use another sim 2dgree but when he put the 2dgree sim card i tunes showing plz insert the correct sim to active the phone.i call apple care and they said this phone is lock to telecom network NZ.very strange i thought New Zealand phone dont have lock on it?
can some one tell me what should i do how do i unlock this phone?

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3
5365 posts

Uber Geek
+1 received by user: 878


  Reply # 737635 27-Dec-2012 11:35 Send private message

Telecom does not lock any of its phones. The only carrier in NZ to do that is skinny.

1651 posts

Uber Geek
+1 received by user: 370


  Reply # 737644 27-Dec-2012 11:44 Send private message

I think you need to have a good talk to your friend, I doubt he brought it from a Telecom store.

As mentioned Skinny are the only provider who lock phones in NZ. You have to pay an unlock fee of $30 (from memory) if your friend has had the phone less than 9 months. It's free after that period.

If it's not a 'Skinny' phone then he brought it somewhere else and unlocking the phone may be a bit more difficult.







Artificial intelligence is no match, for natural stupidity



20390 posts

Uber Geek
+1 received by user: 1932

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 737650 27-Dec-2012 11:51 Send private message

Telecom don't lock phones.

The first thing you'll need to do is find out the truth from your friend as to where the phone came from.

3394 posts

Uber Geek
+1 received by user: 251

Moderator
Trusted
Subscriber

  Reply # 737651 27-Dec-2012 11:51 Send private message

Try restoring the iPhone first and see what it says when it's back to default settings.

However it's highly unlikely that this phone came from anywhere in NZ if it is showing as locked. If that's the case you'd need to find out what country and telco it did come from originally and then try speaking with them about unlocking it - but without some sort of proof of purchase they would probably be uncooperative.

At which point your only option would be a jailbreak unlock - which is not available for the iPhone 5 yet.

So effectively you have an expensive iPod Touch right now.



13 posts

Geek


  Reply # 737656 27-Dec-2012 12:01 Send private message

thanks guys for ur reply i just spoke with Apple care i give the IMEI they saying this phone is lock but they dont know witch carrier lock to so i guess i have to search on not to find out witch carrier this phone lock to.

Just A Geek
1954 posts

Uber Geek
+1 received by user: 313

Trusted
Subscriber

  Reply # 737670 27-Dec-2012 12:39 Send private message

What is the Model Number and it will help you (Go into Settings/General/About)

something like MD299X =  X = NZ/AU iPhone 5 , LL = USA etc


1949 posts

Uber Geek
+1 received by user: 472
Inactive user


  Reply # 737680 27-Dec-2012 13:15 Send private message

If you plug the IMEI of the phone into the Telecom IMEI checker it will tell you if the phone is blocked or not.

BDFL
50825 posts

Uber Geek
+1 received by user: 5168

Administrator
Trusted
Geekzone
Subscriber

  Reply # 737687 27-Dec-2012 13:29 Send private message

I think your friend bought the phone from Trade Me or from a parallel import. Telecom phones aren't locked, so if this one is locked then the phone hs some strange history.

ask your friend for the true story.






13 posts

Geek


  Reply # 737700 27-Dec-2012 14:26 Send private message

i just check with telecom imei checker n seem to imei is clean
Success - Your mobile is compatible with the Smartphone Network
any way i will ask my friend tomorrow and find out the true.
thanks guys for ur help i m really Appreciated

1949 posts

Uber Geek
+1 received by user: 472
Inactive user


  Reply # 737717 27-Dec-2012 15:05 Send private message

If you email me the IMEI I can tell you if it was sourced from telecom or not. But none of the Telecom phones are locked so it sounds like it was sourced overseas. Pl at telecom dot co dot nz is me.

If the IMEI is reporting ok then the phone wouldn't be barred from Telecom or Vodafone. 2D doesn't run a EIR to block stolen and lost phones so when someone says "only works on 2D" what they are really saying is that the phone is stolen.....

9263 posts

Uber Geek
+1 received by user: 710

Trusted

  Reply # 737718 27-Dec-2012 15:12 Send private message

LennonNZ: What is the Model Number and it will help you (Go into Settings/General/About)

something like MD299X =  X = NZ/AU iPhone 5 , LL = USA etc



answer to this?



13 posts

Geek


  Reply # 737756 27-Dec-2012 17:37 Send private message

ok i just check wait paid imei check service it showing me this

013407006887147
SERIAL: F2MJN861DTWF
family: iPhone
product description: IPHONE 5 16GB WHITE
product version:
product sold by: TELECOM NEW ZEALAND LTD
coverage status: Apple Limited Warranty
coverage end date: 12/11/13
purchase date: 12/12/12
purchased in: New Zealand
mac address: 40b39517d268
bluetooth mac address: 403:95:172:69
country code: ()
locked: yes
activated: no
first activation date: 01-01-1970 01:00:00
last activation date: 01-01-1970 01:00:00
initial activation policy: 396 (New Zealand Telecom)

16887 posts

Uber Geek
+1 received by user: 1579

Trusted
Vodafone NZ

Reply # 737758 27-Dec-2012 17:41 Send private message

salim: thanks guys for ur reply i just spoke with Apple care i give the IMEI they saying this phone is lock but they dont know witch carrier lock to so i guess i have to search on not to find out witch carrier this phone lock to.


Maybe a carrier with a pointy hat and rides a Broom stick




9263 posts

Uber Geek
+1 received by user: 710

Trusted

  Reply # 737759 27-Dec-2012 17:44 Send private message

salim: ok i just check wait paid imei check service it showing me this

013407006887147
SERIAL: F2MJN861DTWF
family: iPhone
product description: IPHONE 5 16GB WHITE
product version:
product sold by: TELECOM NEW ZEALAND LTD
coverage status: Apple Limited Warranty
coverage end date: 12/11/13
purchase date: 12/12/12
purchased in: New Zealand
mac address: 40b39517d268
bluetooth mac address: 403:95:172:69
country code: ()
locked: yes
activated: no
first activation date: 01-01-1970 01:00:00
last activation date: 01-01-1970 01:00:00
initial activation policy: 396 (New Zealand Telecom)


never say always, never say never, even on geekzone



13 posts

Geek


  Reply # 737760 27-Dec-2012 17:46 Send private message

joker97:
salim: ok i just check wait paid imei check service it showing me this

013407006887147
SERIAL: F2MJN861DTWF
family: iPhone
product description: IPHONE 5 16GB WHITE
product version:
product sold by: TELECOM NEW ZEALAND LTD
coverage status: Apple Limited Warranty
coverage end date: 12/11/13
purchase date: 12/12/12
purchased in: New Zealand
mac address: 40b39517d268
bluetooth mac address: 403:95:172:69
country code: ()
locked: yes
activated: no
first activation date: 01-01-1970 01:00:00
last activation date: 01-01-1970 01:00:00
initial activation policy: 396 (New Zealand Telecom)


never say always, never say never, even on geekzone



what now? now u can see its really lock to telecom

 1 | 2 | 3
View this topic in a long page with up to 500 replies per page Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Am I going down? App for the fearful of flying.
Created by networkn, last reply by Sideface on 29-Jan-2015 23:07 (47 replies)
Pages... 2 3 4


Police Speed Campaign - Summer 2014/2015
Created by nzkiwiman, last reply by joker97 on 31-Jan-2015 10:42 (176 replies)
Pages... 10 11 12


Which canon flash?
Created by esawers, last reply by timmmay on 30-Jan-2015 16:15 (19 replies)
Pages... 2


Bad lower back.
Created by TimA, last reply by jimbob79 on 30-Jan-2015 16:01 (77 replies)
Pages... 4 5 6


Post your Boat
Created by TimA, last reply by TLD on 31-Jan-2015 13:29 (35 replies)
Pages... 2 3


New to VDSL and wondering if I can change where the modem connects in the house
Created by Valcor, last reply by quickymart on 29-Jan-2015 20:59 (17 replies)
Pages... 2


AdBlockers on Geekzone
Created by freitasm, last reply by wally22 on 29-Jan-2015 09:55 (69 replies)
Pages... 3 4 5


Help recognize big black spider nope
Created by solival, last reply by heylinb4nz on 30-Jan-2015 13:34 (16 replies)
Pages... 2



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.