Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Buying anything on Amazon? Please use the Geekzone Amazon aff link.




4829 posts

Uber Geek
+1 received by user: 130

Trusted

Topic # 113114 7-Jan-2013 09:14 Send private message

Hi, Not sure if this is the right place, but...

I have two sets of parents, mine + inlaws, swapping from legacy xnet plans to Telecoms new $75 and $85 broadband plus home line plans.  Presently they have both made their phone calls to Telecom to sign up for their deal (both were with Telecom for their landline component anyway).

I'm just wondering what the steps are behind the scenes to achieve this?

As in, are there any wiring changes required in the field? 
When do they contact xnet to advise them their services are no longer required?
How long are they likely to be without a broadband connection etc?

All that sort of stuff.

Create new topic
1871 posts

Uber Geek
+1 received by user: 400

Trusted
Spark NZ

  Reply # 740861 7-Jan-2013 09:28 Send private message

Worth checking with xnet first as they may need 30 days notification first saying that you are intending to move.

Then after that just get Telecom to handle the whole move.

Normally you would only be off for a few hours during the provisioning change and reboot / replace the router depending on what you want to do.

For Telecom now you don't need a username / password so it just authenticates via the line you're coming in via.




I work for Spark, but as always my views are my own.



4829 posts

Uber Geek
+1 received by user: 130

Trusted

  Reply # 740862 7-Jan-2013 09:30 Send private message

OK thanks, I'll get them onto the formal xnet notification of departure...

2671 posts

Uber Geek
+1 received by user: 100

Trusted
Spark NZ

  Reply # 740871 7-Jan-2013 09:52 Send private message

If they use Xnet email, check that they will cancel that or if they keep it, check if there will be ongoing email charges. As you wont have any other services, there is bound to be.



4829 posts

Uber Geek
+1 received by user: 130

Trusted

  Reply # 740876 7-Jan-2013 09:59 Send private message

tdgeek: If they use Xnet email, check that they will cancel that or if they keep it, check if there will be ongoing email charges. As you wont have any other services, there is bound to be.


Yeah I'm using this as a line in the sand to get them to change to gmail or hotmail/outlook web email.  I want them to close those xnet email accounts so they are finally not tied to any ISP.



4829 posts

Uber Geek
+1 received by user: 130

Trusted

Reply # 744117 13-Jan-2013 16:49 Send private message

All done Smile

2x parents/inlaws moved to Telecom.  New modems were extremely easy to setup and both did this on their own.  I went and finished off the wireless bit and the email migration.

Laptop running Vista didn't work with the new modem, but came right eventually after upgrading the wireless chipset driver. 

'Windows Live Mail' on Windows 7 doesn't export contacts in a format that Hotmail/Outlook.com imports without a bit of excel manipulation.

Running ADSL 2+ now and much faster than the older capped upload xnet plan.

Thanks.

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Police Camera Van Disguise
Created by Reanalyse, last reply by oxnsox on 19-Dec-2014 21:59 (26 replies)
Pages... 2


Has Spark (Telecom) locked their iphone 6 ?
Created by anewguy2014, last reply by michaelmurfy on 17-Dec-2014 14:32 (25 replies)
Pages... 2


forgot how to unlock a car door
Created by joker97, last reply by joker97 on 19-Dec-2014 19:10 (49 replies)
Pages... 2 3 4


In defence of cats
Created by Rikkitic, last reply by DarthKermit on 17-Dec-2014 15:40 (68 replies)
Pages... 3 4 5


Slaughter of Innocents
Created by networkn, last reply by networkn on 19-Dec-2014 17:46 (64 replies)
Pages... 3 4 5


Lightbox launches on PlayStation 4
Created by freitasm, last reply by sultanoswing on 19-Dec-2014 20:56 (39 replies)
Pages... 2 3


How is iParcel these days?
Created by peejayw, last reply by surfisup1000 on 18-Dec-2014 21:45 (19 replies)
Pages... 2


Spray Foam Insulation
Created by AACTech, last reply by timbosan on 19-Dec-2014 16:58 (36 replies)
Pages... 2 3



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.