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Forums › Telecom New Zealand, XT Network, Yahoo!Xtra › iPad & Telecom microSIM = "no Service"


3 posts

Wannabe Geek
Topic # 113203 9-Jan-2013 13:42 Send private message

Buy TNZ microSIM + top-up at the Warehouse. Enter SIM. No service is displayed. Go to settings and manually select TelecomNZ after it finds all 3 networks  Still no service. Go to SIM applications and see a roaming menu app. Select manual, asks for a code which seems to be the PUK, so do that and still no service.

To test coverage insert a Skinny microSIM (hopeless as the url in the SIM guide takes you to a 404 page) and Telecom NZ comes up straight away with full signal strength. 

Is this a non-registered SIM for the iPad? Anyway to activate this without a call to the contact centre and a wait of 20 minutes to get it sorted?

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BDFL
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  Reply # 742257 9-Jan-2013 13:44 Send private message

Where did you buy this iPad from?





Mauricio Freitas (Geekzone Admin, Devil's Advocate, my blog, technology disclosure, my tweets, Web Performance Optimization) 

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3 posts

Wannabe Geek
  Reply # 742260 9-Jan-2013 13:49 Send private message

Was an insurance replacement  for a damaged Ipad 2 bought at Harvey Norman - so can assume it is official NZ distributed product.

Hawkes Bay
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  Reply # 742265 9-Jan-2013 13:57 Send private message

Sounds like an unactivated SIM, call Telecom.

I had a new SIM that was bung on the network, and they livened it up within minutes, same with another one that had been unused for quite some time.




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Master Geek
  Reply # 742308 9-Jan-2013 15:03 Send private message

make sure you have the APN set - internet.telecom.co.nz

If thats not in there you won't get anywhere (we have loads of problems with this falling off our iPads).

BDFL
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  Reply # 742309 9-Jan-2013 15:05 Send private message

The APN has no relation to the iPAd not being able to connect to the network, only to access the Internet service once connected.





Mauricio Freitas (Geekzone Admin, Devil's Advocate, my blog, technology disclosure, my tweets, Web Performance Optimization) 

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593 posts

Ultimate Geek
  Reply # 742316 9-Jan-2013 15:19 Send private message

I had to register my $19 data pack sim card with Vodafone before it registered, it was a little painful but I ended up inserting it in my Iphone so I could recieve the activation text message.

I could have called them to do it also but like the OP I didn't want to sit on hold for ages.

think there is also a way to enter the sim card number online to activate it, that is for Vodafone but I would also try to see if you can do it on Telecom.




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