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4 posts

Wannabe Geek

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Topic # 113269 11-Jan-2013 14:07 Send private message

Is it possible to access the Call Detail Record associated with your mobile phone number which Telecom holds.Data would include phone numbers which I have called and numbers which have called me,dates and times etc.Yes I know that I could just look at the call log on my phone but its been stolen and it would be good to retrieve some numbers which I consider important to me personally.Didn't make back up record of contacts and phone wasn't synced with my google account,doh.

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393 posts

Ultimate Geek
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  Reply # 743292 11-Jan-2013 14:09 Send private message

Are you a postpay or prepay?




this is where a signature goes

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Uber Geek
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Vodafone NZ
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  Reply # 743294 11-Jan-2013 14:13 Send private message

No way for incoming calls




103 posts

Master Geek
+1 received by user: 22

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Telecom NZ

  Reply # 743312 11-Jan-2013 14:48 Send private message

If you are a Telecom postpaid mobile customer you can sign in/register for Your Telecom at the Telecom website. From there you can see a list of all unbilled outgoing calls. Depending on when your billing anniversary date is you should be able to get a reasonable list of numbers you have called.





The views expressed by me are not necessarily those of my employer Telecom New Zealand

1626 posts

Uber Geek
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Telecom NZ

  Reply # 743402 11-Jan-2013 16:28 Send private message

Email me pl at telecom dot co dot nz and i will see what can be done. Need some proof of who you are and that you own the number, plus how far do you need to go back?




I work for Telecom Spark, but as always my views are my own.



4 posts

Wannabe Geek

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  Reply # 743634 12-Jan-2013 01:21 Send private message

I'm on a prepay plan.It seems plambrechtsen might be able to work some magic :-).

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Uber Geek
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Telecom NZ

  Reply # 743895 12-Jan-2013 22:12 Send private message

J0shB: I'm on a prepay plan.It seems plambrechtsen might be able to work some magic :-).


Prepaid may be an issue.....

I'll see what can be done, but I'm not making any promises...




I work for Telecom Spark, but as always my views are my own.

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