Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



BDFL
47986 posts

Uber Geek
+1 received by user: 3557

Administrator
Trusted
Geekzone
Subscriber

Topic # 113376 15-Jan-2013 13:03 Send private message

Just received:


DEEP-SEA CABLE CUT AFFECTS XTRA EMAIL CUSTOMERS

A cut in a deep-sea cable between Australia and Singapore is currently affecting Telecom Xtra customers.

Customers may be experiencing delays on the delivery of mail they have sent from their Xtra email addresses. There is no impact on the receiving of emails to xtra.co.nz accounts.

Telecom is advising customers to check with their email recipients if they are sending urgent communication and to resist resending emails as this could create congestion.

Telecom’s Xtra service provider, Yahoo! utilises a submarine cable out of Perth to Singapore to transit some of its email traffic.

Whilst cable repairs are underway, Yahoo has re-routed mail traffic away from the impacted cable and is working to clear the delayed email queues.

Telecom will continue to provide updates on its websites regarding expected service restoration but at this stage it is unlikely to be today.




Create new topic
1036 posts

Uber Geek
+1 received by user: 39


  Reply # 745196 15-Jan-2013 16:23 Send private message

that'd explain why sea.battle.net has been lagging in general.  It's a pity there isn't much redundancy to Singapore, and China, and a lot of US hosts like Yahoo, Google, etc all host there for NZ.


JY

18 posts

Geek
+1 received by user: 1


  Reply # 745453 16-Jan-2013 08:02 Send private message

Did this relate to the Telecom DNS outage last night?

1626 posts

Uber Geek
+1 received by user: 270

Trusted
Telecom NZ

  Reply # 745498 16-Jan-2013 09:28 Send private message

JY: Did this relate to the Telecom DNS outage last night?


Nope.. that's completely unrelated.

The Singapore cable got cut about 5-6 days ago and the DNS issue was with internal Telecom servers.




I work for Telecom Spark, but as always my views are my own.

Juha
1310 posts

Uber Geek
+1 received by user: 1

Trusted
Subscriber

  Reply # 746189 17-Jan-2013 10:34 Send private message

Vocus says the email problems are due to Telecom not peering:

http://www.itnews.com.au/News/328876,perth-singapore-cable-severed.aspx




106 posts

Master Geek
+1 received by user: 1


  Reply # 746247 17-Jan-2013 11:20 Send private message

I am still getting people on Xtra say they've sent emails to our organisation, but we don't receive them. The Telecom website says all fixed now.

7532 posts

Uber Geek
+1 received by user: 236

Trusted
Subscriber

  Reply # 746339 17-Jan-2013 13:43 Send private message

juha: Vocus says the email problems are due to Telecom not peering:

http://www.itnews.com.au/News/328876,perth-singapore-cable-severed.aspx


Yeah but Telecom could argue traffic balance between Vocus and Telecom is in Vocus favour and they should pay for interconnection/transit in NZ not just rely on APE/WIX peering.

/devil's advocate

Juha
1310 posts

Uber Geek
+1 received by user: 1

Trusted
Subscriber

  Reply # 746340 17-Jan-2013 13:46 Send private message

Ragnor:
juha: Vocus says the email problems are due to Telecom not peering:

http://www.itnews.com.au/News/328876,perth-singapore-cable-severed.aspx


Yeah but Telecom could argue traffic balance between Vocus and Telecom is in Vocus favour and they should pay for interconnection/transit in NZ not just rely on APE/WIX peering.

/devil's advocate


Where's the customers' advocate when we need the person?




1036 posts

Uber Geek
+1 received by user: 39


  Reply # 746342 17-Jan-2013 13:49 Send private message

Ragnor:
juha: Vocus says the email problems are due to Telecom not peering:

http://www.itnews.com.au/News/328876,perth-singapore-cable-severed.aspx


Yeah but Telecom could argue traffic balance between Vocus and Telecom is in Vocus favour and they should pay for interconnection/transit in NZ not just rely on APE/WIX peering.

/devil's advocate


i think it's probably reasonable for telecom to peer in sydney actually.


7532 posts

Uber Geek
+1 received by user: 236

Trusted
Subscriber

  Reply # 746457 17-Jan-2013 16:38 Send private message

When it makes sense commercially Telecom and Telstraclear will peer at APE/WIX again (where Vocus already has a presence). They have almost lost enough residential and business market share to competitors for the tripping point where peering is viable vs using market share to leverage transit/interconnection revenue.

It will be interesting to see what Vodafone does once it absorbs Telstraclear, the cozy Telecom Telstraclear free interconnection arrangement could fall over, if Vodafone continues to peer openly.

Peering in Australia is arguably even more messed up in NZ (gang of four) due to regulation in the 90's which established very restrictive peering. It should be a warning to anyone calling for regulation to fix the problem.... 





Create new topic








Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when new jobs are posted to our jobs board:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Telecom introduces unlimited broadband data plan
Created by freitasm, last reply by khull on 23-Apr-2014 21:12 (76 replies)
Pages... 4 5 6


Stonedine
Created by Lizard1977, last reply by gzt on 23-Apr-2014 17:31 (57 replies)
Pages... 2 3 4


Telecom has started metering their TiVo customers' broadband usage (WITHOUT PRENOTIFICATION)
Created by Peteriv, last reply by mxpress on 23-Apr-2014 14:22 (69 replies)
Pages... 3 4 5


Forms of government for New Zealand
Created by charsleysa, last reply by KiwiNZ on 23-Apr-2014 20:57 (169 replies)
Pages... 10 11 12


Parallel imported product
Created by Wills1, last reply by joker97 on 23-Apr-2014 21:01 (53 replies)
Pages... 2 3 4


Labour MP Shane Jones to step down
Created by jeffnz, last reply by jeffnz on 23-Apr-2014 20:41 (32 replies)
Pages... 2 3


Upcoming Freeview Restack AUCKLAND
Created by Brunzy, last reply by richms on 23-Apr-2014 21:05 (13 replies)

Paywave unauthorised transaction
Created by Ford, last reply by Jase2985 on 23-Apr-2014 17:13 (69 replies)
Pages... 3 4 5



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.