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Topic # 113766 27-Jan-2013 17:47 Send private message

I never used to have any issue but for the past two weeks or so, I've been getting traffic shaped(capped at like 200kbps) on 90ish% of my international downloads, be they from an application like steam, game launchers etc or direct downloads.

Just wanting to know if it's happening to everyone or just me?

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  Reply # 751581 27-Jan-2013 18:47 Send private message

have never noticed any shaping at all not even this week..

have you tested the same site via a fast vpn service.. if goes faster via a vpn then you know
something is up

whats speed test website say for checking an overseas site

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  Reply # 751595 27-Jan-2013 19:01 Send private message

Telecom doesn't do traffic shaping.

Are you sure you are not in a plan where speeds are capped once you go past your allowance?






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  Reply # 751601 27-Jan-2013 19:07 Send private message

kiwigeek1: have never noticed any shaping at all not even this week.. 

have you tested the same site via a fast vpn service.. if goes faster via a vpn then you know 
something is up

whats speed test website say for checking an overseas site


Speedtest.net seems fine.

http://www.speedtest.net/result/2465395471.png

freitasm: Telecom doesn't do traffic shaping.

Are you sure you are not in a plan where speeds are capped once you go past your allowance?


Nope I'm not.

I'm on the 150GB plan with extra data. I hadn't gone over my cap and my cap has also reset since it started.

It's only just started for the last couple of weeks.

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  Reply # 751626 27-Jan-2013 20:12 Send private message

I can say with some assurance that there is no shaping used for Telecom's customers. The only thing that would happen was if you're over your plan you would be rate limited back to dialup speeds.

Have you checked your modem and the wiring in your house. Happy to run a line test to see if you need a master filter.




I work for Telecom, but as always my views are my own.

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  Reply # 751628 27-Jan-2013 20:20 Send private message

Telecom doesn't do traffic shaping.

Cheers - N



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Geek


  Reply # 751638 27-Jan-2013 20:39 Send private message

plambrechtsen: I can say with some assurance that there is no shaping used for Telecom's customers. The only thing that would happen was if you're over your plan you would be rate limited back to dialup speeds.

Have you checked your modem and the wiring in your house. Happy to run a line test to see if you need a master filter.


I'll be moving houses in 2-3 weeks so that probably isn't needed. It has only recently started happening also, everything was fine up until the last couple of weeks.

For example, I was downloading a Minecraft Mod Pack. It was going at 199-205kbps between 4-8PM so I just stopped it. I tried again at non peak time and it was going full speed.

Also a friend of mine was having the same issue on Telecom in a different area. He was getting the same speed issues. He switched to SNAP and hasn't had the same issue since.



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  Reply # 751661 27-Jan-2013 21:13 Send private message

Telecom here and never noticed any shaping at all.




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  Reply # 751662 27-Jan-2013 21:15 Send private message

Damager: Telecom here and never noticed any shaping at all.




Hmm weird... :(

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  Reply # 753230 30-Jan-2013 13:08 Send private message

memske:
Damager: Telecom here and never noticed any shaping at all.


Hmm weird... :(


And just an update on this, I checked the line and they will definitely need to get a Master Filter to improve their broadband speeds.

The Bitloading showing the drop offs:



A very pretty SNR picture showing all the noise injection.




...




I work for Telecom, but as always my views are my own.



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Geek


  Reply # 753285 30-Jan-2013 14:35 Send private message

plambrechtsen:
memske:
Damager: Telecom here and never noticed any shaping at all.


Hmm weird... :(


And just an update on this, I checked the line and they will definitely need to get a Master Filter to improve their broadband speeds.

The Bitloading showing the drop offs:



A very pretty SNR picture showing all the noise injection.




...


Pictures aren't showing but thank you so much for doing this :)

I probably won't invest in a master filter here as we are moving. But at the new house if I'm receiving the same results I probably will.

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  Reply # 753337 30-Jan-2013 15:56 Send private message

memske: Pictures aren't showing but thank you so much for doing this :)

I probably won't invest in a master filter here as we are moving. But at the new house if I'm receiving the same results I probably will.


Unless the house was a rental (since then the Landlord should do it!) I would get it done, and use it as an upsell as part of selling your house.. :)

But that's just my own view on it... Stable and fast broadband is worth the investment I believe.




I work for Telecom, but as always my views are my own.



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  Reply # 753378 30-Jan-2013 17:12 Send private message

plambrechtsen:
memske: Pictures aren't showing but thank you so much for doing this :)

I probably won't invest in a master filter here as we are moving. But at the new house if I'm receiving the same results I probably will.


Unless the house was a rental (since then the Landlord should do it!) I would get it done, and use it as an upsell as part of selling your house.. :)

But that's just my own view on it... Stable and fast broadband is worth the investment I believe.


New house will be our own :) This house is just a rental. I can put up with it for 2 weeks until we get in the new house xD

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  Reply # 753537 30-Jan-2013 22:19 Send private message

memske: New house will be our own :) This house is just a rental. I can put up with it for 2 weeks until we get in the new house xD


Congrats on the move!!

If you know where you're moving to and there is already active DSL service at the house, I can get a pre-qualification test kicked off beforehand and then look to get a master filter install done as part of the move, just flick me an email with the address you're moving to and I'll email you back the details.  Food for thought.




I work for Telecom, but as always my views are my own.

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  Reply # 753696 31-Jan-2013 10:23 Send private message

well i don't know whats happening with my connection, but i have pathetic speeds at night this has been since i joined   telecom (500gb with home line package ) .At   day time i can stream you tube  no problem in 720p HD  and 480p  come after 6 pm i can barely watch it at 240p  sum-times  480p .....let alone streaming tv channels from over seas they just buffer .....  here are sum speed tests done around 6pm  to 9pm yesterday and sum other results  .day time speed around 430 kb/s -450   ..is telecom throttling my speed at night  ,if so  why?






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  Reply # 753698 31-Jan-2013 10:25 Send private message

Are you on a conklin?  Feel free to email me pl at telecom dot co dot nz your home phone number and I can look it up.

Also I assume you have already had a Master Filter installed?




I work for Telecom, but as always my views are my own.

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