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110 posts

Master Geek


Topic # 114109 8-Feb-2013 18:45 Send private message

Hi
We recently moved house.  Using speedtest.net our ADSL speed at our old house was 13 mbps+ however in our new house which is in the Layline in Whitby we only get between 6 and 7 mbps.  I have pasted below the stats from our modem.  Is there any obvious reason for this or should I ring telecom.  
Cheers
Richard

--- System Information ---
Vendor: Linksys
ModelName: WAG320N
Firmware Version: 1.00.12 , 2010-03-22T10:51:43
Boot Version: 1.06
Hardware Version: 0.01

--- DSL Information ---
DSL Driver Version: AnnexA version - A2pB023k.d21d
DSL VPI/VCI: 0/100
DSL Status: Showtime
DSL Mode: ADSL2+
DSL Channel:
DSL Upstream Rate: 638 Kbps
DSL Downstream Rate: 9654 Kbps

Down up
DSL Noise Margin: 10.8 dB 12.6 dB
DSL Attenuation: 31.5 dB 16.7 dB
DSL Transmit Power: 19.7 dBm 12.6 dBm

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16527 posts

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Vodafone NZ

  Reply # 757457 8-Feb-2013 18:47 Send private message

One should never expect the same speed when moving house, ADSL Speed is related to distance from the serving cabinet / exchange

If you want the best performance get a master filter installed but this does not mean you are going to start getting 20Mbps DL




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  Reply # 757462 8-Feb-2013 18:50 Send private message

The sync rate is a little low for the attenuation.

Have you had a master filter installed at your new home?




110 posts

Master Geek


  Reply # 757464 8-Feb-2013 18:54 Send private message

I haven't installed one.  This is the first time i have heard of a master filter.  What would it look like and where would it be located?  I have the inline filter installed on the jackpoints that we are using however I assume that this is something different.


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Vodafone NZ

  Reply # 757474 8-Feb-2013 18:58 Send private message

inline filter is not master filter and when master filter is installed the inline filters should be removed




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  Reply # 757476 8-Feb-2013 18:59 Send private message

richarda: I haven't installed one.  This is the first time i have heard of a master filter.  What would it look like and where would it be located?  I have the inline filter installed on the jackpoints that we are using however I assume that this is something different.



You can get one here from PB Tech.. http://www.pbtech.co.nz/index.php?z=p&p=MODDNX001&name=DYNAMIX-XDSL-Master-Wired-in-filter-ADSLADSL2+VDSL

They look like this:





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  Reply # 757477 8-Feb-2013 19:00 Send private message

And also, Master filters are installed at the demarc point?






110 posts

Master Geek


  Reply # 757504 8-Feb-2013 19:23 Send private message

Hi
I had a look and I cannot find one.  Who would normally install these.  Telecom or my electrician and how much would you normally expect to pay?
Cheers
Richard

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  Reply # 757505 8-Feb-2013 19:31 Send private message

$150 to $200 Your ISP can organise for one to be installed by Chorus




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  Reply # 757512 8-Feb-2013 19:46 Send private message

Or seeing people say here on Geekzone, that user CoffeeBaron can install for you and that he is quite good? You could try PM'ing him.




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  Reply # 757517 8-Feb-2013 20:15 Send private message

sonyxperiageek: Or seeing people say here on Geekzone, that user CoffeeBaron can install for you and that he is quite good? You could try PM'ing him.


He only covers Auckland & Waikato - wouldn't go as far south as Wellington.

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  Reply # 757518 8-Feb-2013 20:28 Send private message

RunningMan:
sonyxperiageek: Or seeing people say here on Geekzone, that user CoffeeBaron can install for you and that he is quite good? You could try PM'ing him.


He only covers Auckland & Waikato - wouldn't go as far south as Wellington.


Whoops, didn't see that the OP said he was in Wellington.




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  Reply # 757524 8-Feb-2013 20:48 Send private message

If as others have suggested the OP is in a UFB area I wouldnt waste my time installing a splitter when it is working, instead just get the move to fiber sorted out and be rid of dirty old copper, Its not in the VDSL coverage area so is probably not going to be a huge amount better with a splitter - certainly not getting anywhere near 20 megabits due to distance.

Cut your losses, cut the copper and get fiber. You are lucky enough to have it available in the street, just call your ISP and order it.

IMO ISPs should not be able to provision new copper services in areas with UFB available. It would stop this problem from happening since fiber is the same speed everywhere.




Richard rich.ms

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Master Geek
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  Reply # 757540 8-Feb-2013 21:12 Send private message

richms: If as others have suggested the OP is in a UFB area I wouldnt waste my time installing a splitter when it is working, instead just get the move to fiber sorted out and be rid of dirty old copper, Its not in the VDSL coverage area so is probably not going to be a huge amount better with a splitter - certainly not getting anywhere near 20 megabits due to distance.

Cut your losses, cut the copper and get fiber. You are lucky enough to have it available in the street, just call your ISP and order it.

IMO ISPs should not be able to provision new copper services in areas with UFB available. It would stop this problem from happening since fiber is the same speed everywhere.


He looks right just get some fibre forget ADSL you are not even in range of VDSL so your connection won't be great on ADSL.  Snap's website says the address is good to go. Or you could get unlimited data with Fibre from Orcon for $99.

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  Reply # 757552 8-Feb-2013 21:37 Send private message

richms: Cut your losses, cut the copper and get fiber. You are lucky enough to have it available in the street, just call your ISP and order it.


Good call.

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Ultimate Geek
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  Reply # 758669 9-Feb-2013 13:34 Send private message

I'm not far away in Camborne on UFB and these guys are right - jump into UFB. Costs nothing to get it hooked up.

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