Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



283 posts

Ultimate Geek
+1 received by user: 8


Topic # 114612 25-Feb-2013 16:47 Send private message

Hi there.

 

When we were on Slingshot, I asked them to Remove us from the Telephone directory.



They removed it within a few hours I requested it.

When we signed over from Slingshot to Telecom, we specifically requested to have a unlisted number when we signed the form, otherwise we get harassed to death by cold callers. We got assured that would happen.

Well, after we signed up to Telecom, we had an increased volume of cold calls, and upon further investigation revealed that we had been relisted in the telephone directory against our wishes, I contacted Telecoms 123 helpdesk, and I spoke to somebody somewhere in Asia, and she apologized for this.

 

Then she asked if I would like to change to a blacklisted number, and I agreed. She said this would come into effect soon, however it still hasn't happened. We are still listed in the phone directory, and every day we get more and more calls.

I'm not happy with Telecom/Chorus, despite us clearly instructing them not to list us, they just go ahead and do the exact opposite.

Hope this gets sorted.



Thanks

Create new topic
1736 posts

Uber Geek
+1 received by user: 325

Trusted
Spark NZ

  Reply # 769020 25-Feb-2013 16:59 Send private message

If you could email me pl @ telecom.co.nz your home line number I can investigate further as to why you are still showing up in the white pages.

Normally a call to 123 is the best path to get it done, plus I highly recommend everyone signs up to the Do Not Call register too for the more honest marketing companies abide by that.




I work for Spark, but as always my views are my own.

BDFL
49728 posts

Uber Geek
+1 received by user: 4517

Administrator
Trusted
Geekzone
Subscriber

  Reply # 770027 25-Feb-2013 17:58 Send private message

PaulZA: She said this would come into effect soon, however it still hasn't happened. We are still listed in the phone directory, and every day we get more and more calls.


When did you talk to the CSR and asked to be removed?

PaulZA: I'm not happy with Telecom/Chorus, despite us clearly instructing them not to list us, they just go ahead and do the exact opposite.


Chorus has nothing to do with this as it is not a telephony provider.





19595 posts

Uber Geek
+1 received by user: 1390

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 770030 25-Feb-2013 18:09 Send private message

Just be aware that most of the telemarketer calls aren't coming from white pages listings. Not having your phone number listed won't mean you won't get calls.

1485 posts

Uber Geek
+1 received by user: 230


  Reply # 770034 25-Feb-2013 18:26 Send private message

I thought the directory was owned and managed by the Yellow Pages Group, or whatever they are called? In other words Telecom are just another customer.

I am not sure where this error lies but obviously it is up to your service provider (Telecom) to get sorted.

My only comment is that my past dealings with 'Yellow' over yellow pages and white pages listings have been nothing but trouble and error ridden, and there customer service was great until they had my money, then no one wanted to know. No wonder they are going broke.





Artificial intelligence is no match, for natural stupidity



BDFL
49728 posts

Uber Geek
+1 received by user: 4517

Administrator
Trusted
Geekzone
Subscriber

  Reply # 770035 25-Feb-2013 18:30 Send private message

Correct. Yellow Pages is not part of Telecom, Chorus is not part of Telecom.




Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Moment of Truth?
Created by BarTender, last reply by JimmyC on 29-Sep-2014 09:16 (441 replies)
Pages... 28 29 30


Can i have 2 ISP's at home?
Created by ReckITT, last reply by Lazarui on 30-Sep-2014 18:15 (49 replies)
Pages... 2 3 4


Why is your nickname what it is, what are the origins of it?
Created by Presso, last reply by Dairusire on 1-Oct-2014 10:04 (88 replies)
Pages... 4 5 6


iPhone 6 From Spark - Order Dates and Pricing?
Created by Otagolad, last reply by Yatey on 1-Oct-2014 10:51 (340 replies)
Pages... 21 22 23


Easiest way to have iPhone warranty service
Created by JoshWright, last reply by nitrotech on 30-Sep-2014 21:37 (15 replies)

What time will the Apple Store online be selling the iPhone 6?
Created by scotiwis, last reply by moulinette on 1-Oct-2014 10:40 (88 replies)
Pages... 4 5 6


Registering with metaname
Created by freitasm, last reply by freitasm on 30-Sep-2014 18:16 (13 replies)

No DSL ports free in Oteha, Albany. Can anyone help?
Created by robby666111, last reply by RunningMan on 30-Sep-2014 16:13 (13 replies)


Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.