Athlonite:Lazarui:thegeekboy:surfisup1000: Jeez, telecom have really played fast and loose with their customer data.
I wonder why telecom tolerate such frequent hacks to their customer email accounts? It is getting to the point where I think telecom enjoys letting their customers be hacked.
I've largely moved away from using my telecom email now. It is just getting way too many hacks.
The problem here is that Telecom no longer have any control over the Xtra brand.
Yahoo own the domain and rights to Xtra 100%. That happened back in 2011.
There's no way that those Xtra customers can leave Yahoo - and also keep their Xtra email addresses.
Yahoo!Xtra was just the Yahoo.co.nz homepage, it was similar to the Xtra MSN from earlier on they used to have and is similar to the the old BT/Yahoo relationship that used to exsist, Telecom still is the registra holder of @xtra.co.nz.
There is nothing that says Telecom has ever sold on the @xtra.co.nz Domain I'm yet to see one piece of evidence that supports this suppsoed 'fact'
did you even read the link provided by the poster, did you read the bit that said Telecom divested itself of it's 49% stake in yahoo/xtra so now yahoo own it 100% of it
Telecom NZ may still own the xtra.co.nz domain name but yahoo owns the email services side of it and good luck in getting them to release user data back to telecom
Telecom must have a record of all the email addresses, as they must link back to their system. Especially as the broadband login name is actually an xtra email address. Also when my xtra email addresses all got hacked, and they changed my broadband password which is linked to the xtra username also got changed automatically.
Is there a link to the radio interview?. IMO ISPs no longer have a place in providing email, and new ISPs don't seem to provide email anymore. The only advantage for an ISP is it makes their service more sticky, and more difficult to move to another provider.
Maybe they need to give everyone a telecom.co.nz email address instead, and run the service in house on NZ based servers. Xtra is an old legacy brand so the email address domain has little association with telecom now.